Frequently Asked Questions: Certification Process
Where do I check my GI Bill Benefits?
You can check your Post 9/11 eligibility by visiting https://www.va.gov/education/gi-bill/post-9-11/ch-33-benefit. However, at this time, the GI Bill benefit statement isn't available online to family members and dependents. You'll need to request a new Certificate of Eligibility letter to check your GI Bill benefit status. To request a COE, please call the Education Call Center at 888-442-4551 (888-GI-BILL-1)
What type of discharge is required to qualify for the Post-9/11 GI Bill?
Normally, an HONORABLE discharge is required to be eligible for the Post-9/11 GI Bill. However, the following types of discharge may also qualify you for the Post-9/11 GI Bill:
- Medical condition with preexisting service and is not service-connected
- Physical or mental condition not characterized as a disability and did not result from willful misconduct but did interfere with the performance of duty
Where do I get a copy of my DD214?
In order to obtain a copy of your DD214, you will need to establish an e-benefits account and follow this link to view the steps.
Why do I have a VET enrollment support hold on my account?
Each student using military benefits at HCC has this hold on their account. This hold prevents you from adding, dropping or swapping classes without first notifying our office of any changes. This hold remains on your account throughout the usage of benefits.
What is the VMASS Certification Request?
You MUST submit this request at the beginning of each semester at the time of registration and at any point during the semester in order to add, drop or swap classes. VMASS Certification Request HERE
How do I remove the VET hold from my PeopleSoft account?
In order for the hold to be removed, you will need to submit the VMASS Certification Request form. This hold will be temporally lifted to allow changes to be made. This hold is automatically reapplied every Tuesday and Thursday at 11:59 pm.
When will my classes be certified?
- Your classes will not be certified until all required documents have been submitted.
- Per the U.S Department of Veteran Affairs, once all required documents have been received, institutions/colleges have 30 days from the class start date to have all certifications completed.
What is a Monthly Housing Allowance?
The MHA payments you receive for the Post-9/11 GI Bill are based on the Department of Defense’s (DoD) Basic Allowance for Housing (BAH) rates for an E-5 with dependents. DoD adjusts the BAH rate every calendar year (January 1) based on changes to housing costs across the country. Your MHA is based on the zip code for your school and the campus where you attend the majority of your classes. MHA rate changes are effective August 1 (the beginning date of the academic year).
What academic standards are required to receive a full monthly housing allowance?
- Classes enrolled in must be part of your declared major degree plan.
- At least 1 class must be on campus (face-to-face), rest can be online or hybrid.
- Training time for monthly housing allowance
12 credit hours= full-time status
9-11 credit hours=3/4 status
6-8 credit hours=1/2 time status
4-5 credit hours=less than 1/2 time status
1-3 credit hours=1/4 time or less status
7 credit hours= full-time status (10 weeks class)
6 credit hours= full-time status (8 weeks class)
4 credit hours= full-time status (5 weeks class)
Where can I get more information about my Monthly Housing allowance?
You can find out more information about it by visiting the VA Benefits website
What is a Parent Institution Letter?
Primary/Parent Institution Letters (PIL) are letters that are sent from a primary school to a secondary school authorizing the secondary school to certify classes the student is taking. Selected courses taken at the secondary school must be part of the declared major degree plan of the primary school or they cannot be certified. The PIL MUST be obtained from the primary institution veteran’s office and sent directly to our district office of Veteran & Military-Affiliated Student Success.
Do I have to physically go to the VMASS office to turn in documents?
How do I verify my enrollment?
If you're receiving the Montgomery GI Bill Active Duty or MGIB - Selected Reserve GI Bill, use the Web Automated Verification of Enrollment (WAVE) or call our toll free Interactive Voice Response (IVR) telephone line at 1-877-VA-ECERT (1-877-823-2378) to verify your attendance.
Who’s eligible for Dependents’ Educational Assistance (Chapter 35) benefits and what can they be used for?
The Dependents’ Educational Assistance program provides education benefits for the spouse and dependent children of a veteran or service member who:
- Is determined to be permanently and totally disabled from service-connected causes, or
- Is on active duty and is likely to be discharged with a permanent and total disability, or
- Died in service, or
- Died of service-connected causes, or
- Is currently missing in action or captured in the line of duty.
Can a veteran's child receive Survivors' & Dependents' Educational Assistance (also known as DEA or Chapter 35) payments after age 26?
- The ending date for DEA benefits for children is generally the 26th birthday. However, in some cases, you may be eligible to have your period of eligibility extended. Examples of some of these cases include:
- The veteran did not receive a rating of “Permanently and Totally Disabled” until the eligible child was between 18 and 26 years of age.
- The veteran died of DEA-qualifying cause while the eligible child was between ages 18 and 26.
- DEA-eligible child serves on active duty and is released (other than dishonorably) between ages 18 and 26.
- Veteran loses and then regains, his or her permanent disability rating while the eligible child is between ages 18 and 26.
- VA determines that an eligible child had to suspend his or her program of education or training for reasons beyond the child's control.
- Other situations not listed here may qualify a DEA beneficiary to receive benefits past the age of 26, and eligibility decisions frequently must be made on a case-by-case basis.
Frequently Asked Questions: Academic
Will HCC accept my military transcripts/post-secondary transcripts?
Houston Community College evaluates all transcripts, including military transcripts, at the time of admission. Keep in mind that completing the degree plan is the focus and most military transcripts pertain to technical credits that may not apply to your degree plan. If you feel that you should have received credit(s) for something on your military transcript that was not awarded in your degree plan at HCC, please feel free to contact your Academic Advisor.
Does the VA pay for repeated courses?
The VA will not pay to repeat any courses that are completed successfully. Letter grades of A, B, C, D are passing. Exceptions: Some courses require a specific minimum grade, such as Engineering and Health Medical Science Programs.
Does the VA pay for remedial courses?
VA will pay for remedial courses provided the courses have not previously been successfully completed. Also, if the student’s placement test results show the course is needed.
If I am failing a course how do I get tutoring through the school?
Houston Community College is committed to your success, so we offer free face-to-face and online tutoring to our students. Face-to-face tutoring takes place at our comprehensive Learning Centers, which can be found at our campuses. Faculty tutors, peer tutors, and lab aides are available to help with English, Math, Biology, Physics, Chemistry, Accounting, Spanish, ESOL and much more. We can help you stay on track with your coursework, understand assignments, and improve your study skills. You do not need an appointment and there is no charge for use of these services. Visit Find-A-Tutor, for more information
I am currently deployed but would like to work on my college degree with online courses.
I am being deployed in the middle of the semester. How do I follow through with this process?
Send us a copy of your military orders by email Vmassonline@hccs.edu or by fax at 713-718-8444.
There is a probation/suspension hold on my account. What can I do?
I need to change my degree plan, what course of action should I take?
Do I have to take the TSI test?
The TSI is waived for all veterans that have an Honorable discharge after August 1, 1990. For active duty and reserves, a letter from a commanding officer can waive TSI test. If you are a transfer student and have more than 12 college semester credit hours, you may be exempt from taking the TSI. For more information, contact your Academic Advisor. For further information please visit the HCC Texas Success Initiative Assessment
Frequently Asked Questions: Hazlewood
What does Hazlewood exactly pay for?
The tuition waiver will cover the cost of all tuition fees and charges, including fees for correspondence courses. The Hazlewood Act is a tuition exemption program that covers all courses EXCEPT continuing education (CEU). Funds are received directly by HCC business office.
What is a VA benefit letter and how do I receive one?
The VA benefit letter (Exhaust of Benefits Letter) is an official correspondence from the VA stating your education benefits status. The letter will usually state you have exhausted your benefits or you are no longer eligible to receive federal educational benefits.
How do I know if I am eligible for Hazlewood (Veteran or Dependent)?
For your convenience, the link provided is a direct response that addresses Hazlewood Eligibility for veterans and veteran dependents.
Additional information is also provided by the Texas Veterans Commission.