HCC has virtual and in-person services to support you. Our goal is your success! Please do not hesitate to contact us.
Get The Support You Need To Succeed!
Virtual Lobby | Enrollment, Advising, Financial Aid, and Payment Support
Through the Virtual Lobby, you can get help with enrollment, advising, financial aid, and payment arrangements. Visit www.hccs.edu/virtuallobby.
Instructional Services Support Center
The Instructional Services Support Center assists faculty and students with general information about courses, instructional support services, and basic assistance with our learning management system, Canvas.
- Contact Info: 713.718.5295
- Hours of Operation: Mondays – Fridays: 8:00 A.M. until 9:00 P.M. | Saturdays 9:00 A.M. until 11:00 A.M.
- Videoconferencing: Available on request via Teams and WebEx
Canvas Technical Support
The Canvas Technical Support team assists faculty and students with technical issues related to the Canvas learning management system and courses being offered through Canvas.
- Contact Info: 713.718.5275 Option 3
- Hours of Operation: Mondays – Fridays: 8:00 A.M. until 11:00 P.M. | Saturdays: 9:00 A.M. until 11:00 P.M. | Sundays: 1:00 P.M. until 9:00 P.M.
- Service Request Form: https://online-03.hccs.edu/eo2help/
Information Technology Service Desk
The Information Technology Service Desk assists faculty and students with technical issues related to HCC’s login authentication, technology, email, and support hardware and software.
- Contact Info: 713.718.8800
- Hours of Operation: Mondays – Fridays: 7:00 A.M. until 9:00 P.M. | Saturdays: 9:00 A.M. until 3:00 P.M.
- Email: email@example.com
- Student Support Request Form: https://www.hccs.edu/snow
HCC CARES | Emergency Aid + Student Basic Needs Support