Connect With Support Services
Zoom for Virtual Support
Ready to connect with support through Zoom? Please use the Zoom and related links below to connect with your support team.
Announcements
Register Now for Fall Courses
Fall 2023 Registration Course Options
Here is what you need to know about the Fall course schedule.
- Each semester has multiple sessions, and each session has a different start date.
- The semester course schedule has sessions starting from August to November 2023. Please view the Fall sessions below and click here to view the next available start date for in-person and online courses.
- Regular 16-WK (16-week courses)
- 2nd Start (12-week courses)
- 1st 8-WK (eight-week courses)
- 2nd 8-WK (eight-week courses)
- 2nd, 3rd, 4th and 5th 4-WK (4-week courses)
Virtual Support Services Links
How to Access Zoom Support
Please follow the steps below to connect with support staff on Zoom. No appointment or camera is required for you to receive live Zoom support.
Steps to Join Zoom Lobby/Room
- Make sure you have the latest version of Zoom installed on your device.
- Click on one of the Zoom Lobby/Room links in the sections below to connect with support.
- To serve you better and have a record of support services provided to students, everyone is required to be logged in to their Zoom account before they can join a Zoom Lobby/Room.
- If you do have a Zoom account, please sign in to join the Zoom Lobby/Room.
- Student not logged into Zoom will see the following message: This meeting is for authorized attendees only. Click "Sign in th Join" to sign into Zoom with an email address authorized for joining this meeting.
- If you don't have a Zoom account, please select "Sign Up" to create a free Zoom account.
- If you do have a Zoom account, please sign in to join the Zoom Lobby/Room.
Zoom Links: Enrollment and Academic Advising Support
Zoom | Connect With Locations and Departments
To serve you better and have a record of support services provided to students, everyone is required to be logged in to their Zoom account before they can join a Zoom Lobby/Room. No appointment or camera is required for you to receive live Zoom support.
Zoom Hours of Operation
Monday – Thursday | 9 am – 6:00 pm & Friday | 8 am - 5 pm
Colleges Available on Zoom: Please select the link for the Zoom Lobby that supports location you take or plan to take courses. Please expect longer wait times from January - February and August – September. We will serve students in the order they login and appreciate your patience.
- Central College Zoom Lobby supports Central and South campuses.
- Coleman College Zoom Lobby supports Coleman campus.
- Northeast College Zoom Lobby supports Acres Homes, Automotive Tech Training Center, Northeast, North Forest, and Northline campuses.
- Northwest College Zoom Lobby supports Alief Hayes, Alief Bissonet, Katy, and Spring Branch campuses.
- Online College Zoom Lobby supports students taking or planning to take 100% of their courses online.
- Southeast College Zoom Lobby supports Eastside and Felix Fraga campuses.
- Southwest College Zoom Lobby supports Brays Oaks, Missouri City, Stafford, and West Loop campuses.
Zoom Links: Financial Aid, Payment, and Billing Support
Zoom Lobby for Financial Aid and Cashier/Bursar
For questions about financial aid, payment/payment plans, and billing, you can connect with representatives in the Zoom Lobby for Financial Aid and Cashier/Bursar. To serve you better and have a record of support services provided to students, everyone is required to be logged in to their Zoom account before they can join a Zoom Lobby/Room. No appointment or camera is required for you to receive live Zoom support.
Click here to connect with financial aid and cashiers on Zoom.
- Monday - Thursday: 9 am - 6 pm
- Friday: 8 am - 5 pm
More Options to Connect
- Financial Aid: Click here to view other ways to connect with financial aid.
- Payment & Billing: Click here for options to connect with the Cashiers/Bursars Office.
Received a call from HCC about Financial Aid and Enrollment?
Click here to learn about our call campaigns to help support students.
Zoom Links: Adult Ed, Continuing Ed, International, Veterans & Other Departments
Support is available through Zoom based on department's schedule below. To serve you better and have a record of support services provided to students, everyone is required to be logged in to their Zoom account before they can join a Zoom Lobby/Room. No appointment or camera is required for you to receive live Zoom support.
Adult Education | GED English & Spanish, ESL, Career4U Academy, and Literacy Services
- Click to access Zoom lobby.
- Monday - Thursday | 9:00 a.m. - 6:00 p.m.
- Friday | 10:00 a.m. - 5:00 p.m.
- Click to learn more about services, schedule, and orientation.
Continuing Education Intensive English
- Click to access Zoom lobby.
- Monday: 9 am – 11 am and 2 pm - 3 pm
- Tuesday: 9 am – 11 am and 2 pm - 4 pm
- Wednesday: 9 am – 11 am and 2 pm - 3 pm
- Thursday: 9 am – 11 am and 2 pm - 4 pm
- Friday: 9 am – 11 am
- Click to learn more about services and support schedule.
International Students
- Click to access Zoom lobby.
- Monday – Thursday | 9 am – 6:00 pm
Friday | 8 am - 5 pm
- Monday – Thursday | 9 am – 6:00 pm
- Click to learn more about the program's resources and benefits.
Veteran & Military-Affiliated Student Success
- Click to access Zoom lobby.
- Monday – Thursday | 9 am – 6:00 pm
Friday | 8 am - 5 pm
- Monday – Thursday | 9 am – 6:00 pm
- Click to learn more about the program's resources and benefits.
Bridge (Puente) Program
- Click to access Zoom lobby.
- Monday – Thursday | 9 am – 11 am and 2 pm – 4 pm
- Friday | 9 – 10:30 a
- Click to learn more about the program's resources and benefits.
Developmental Math Department
- Click to access Zoom lobby.
- Monday - Thursday: 9 am – 11:00 am and 2 pm - 4 pm
- Friday: 9 am – 10:30 am & 1 pm – 3 pm
- Click to learn more about the department's course offerings.
Integrated Reading & Writing (INRW)
- Click to access Zoom lobby.
- Monday: 9 am – 11 am and 2 pm - 4 pm
- Tuesday: 9 am – 11 am and 2 pm - 3 pm
- Wednesday: 9 am – 11 am and 2 pm - 4 pm
- Thursday: 9 am – 11 am and 2 pm - 3 pm
- Friday: 9 am – 11 am and 1 pm - 3 pm
- Click to learn more about the department's course offerings.
Testing Support Options
- If you need help with course placement or "Texas Success Initiative College Readiness Requirements" Checklist on your pre-enrollment To-do List, please contact the Enrollment or Advising department using the Zoom links in the "Enrollment and Academic Advising" section above.
- If you need assistance with scheduling a test you have been authorized to take or have questions, please click here to learn how to connect with Testing services.
- For questions about making payment for tests, please click here to contact the Bursar/Business/Cashier Office.