3 Steps to Online Success
Step 1: SmarterMeasure
SmarterMeasure is a website that helps students determine their level of readiness for taking online courses. Students are asked questions on their computer proficiency, motivation, organization, and learning style. Students are even able to measure their onscreen reading speed and comprehension.
You can access SmarterMeasure through your HCC Student Center Account - Student system
Step 2: HCC Online Information Session
HCC Online conducts student information session before the start of each term. You can participate in a live-streamed, interactive, student information session online or you can view a previously-recorded session that will introduce you to the services available to you as an HCC Online student and provide you with strategies for success in your online class.
Step 3: Getting Started with Eagle Online
HCC uses the Canvas learning management system (LMS), which we call Eagle Online. You will be able to access your online classes after their officially start date. If you register for a class on or after its start date, expect a delay of up to 24 hours before you can access your class. To access Eagle Online, you will need a PC (Windows 7 sp1 or better), or Mac (OS X 10.8 or better) with a broadband connection to the Internet.
Canvas Browser Requirements:
- Canvas recommends the use of the latest version of any web browser. It’s important to update your web browser regularly.
- Pop-ups must be enabled. Disable your pop-up blockers.
- Cookies must be enabled
- Install the most commonly used internet plugins and keep them updated
Eagle Online (Canvas) Tutorials:
- Canvas Guides
- How Do I Compose a Message?
- How Do I Find My Unread Messages?
- How Do I Set My Notification Preferences?
- How Do I Add a Text Contact Method in Canvas?
- How Do I Submit an Online Assignment?
- How Do I Upload a File to My Assignment Submission?
- How Do I Reply to a Discussion Topic?
- How Do I Take a Quiz or Exam?
Search for Online Courses
HCC Online offers 32 online degree and certificate programs and is adding more online programs each term. HCC Online also offers general education, elective, and core courses in more than 60 areas of study. So, even if your major is not available online yet, you can still take a large number of your required and elective courses online. HCC Online allows you to take the courses you need to graduate from the comfort of your favorite space and at a time that fits your schedule.
Online Class Orientation
How to Access Class Orientation / Online Search
Just click on the semester and type in your CRN OR search for the course by Department name.
Note: The class orientation website utilizes pop-up windows, please disable your browser's pop-up blocker prior to accessing your class orientation.
Online Course Requirements
All students are expected to attend classes regularly, thus online students must log in to their course(s) on a regular basis. Online students who do not log in and actively participate before the Official Day of Record may be automatically withdrawn for non-attendance. An automatic withdrawal from a course does not erase the course from your record or excuse you from paying for the courses.
Official Day of Record
Your instructor will define what "active participation" is for your course. Active participation may be one or more of the following:
- quiz/test on either the syllabus or another assignment
- essay response to an instructor's prompt
- discussion response to an instructor's question
If you are having technical difficulties and cannot log in, contact your instructor and the Eagle Online Help desk at 713-718-5275, option 3 for assistance.
Campus Meeting Requirements
Some HCC Online courses may require students to participate in campus-based laboratory sessions or proctored examinations. Please review your course syllabus to determine if your online course has an on-campus laboratory or examination requirement.
Repeating and Dropping Courses
Repeating a class more than three times or dropping more than six courses over an entire academic career can affect the price you pay for courses and/or your financial aid award. For more information, please see the HCC Student Rights and Policies
Registering for Online Courses
Your HCC Online Advisor will provide you with a registration link to register for online courses. You can contact your advisor through the Ask HCC Online form to request the registration link. The registration link will allow you to register for classes online through the MyEagle system. If you need additional assistance with academic advisement, counseling, or if you encounter error messages during the registration process, please contact your advisor via the Ask HCC Online form for assistance.
Textbooks & Digital Resources
Textbook and digital resource information is available in your class syllabus as well as on the HCC bookstore webpage at http://hccs.bncollege.com/
Textbooks and digital resources for online courses can be purchased online through the bookstore's website http://hccs.bncollege.com/ or at the Central Campus bookstore. Call ahead to ensure that your textbook is in stock.
HCC Library Resources
As an HCC Online student, you have access to a host of information resources through the HCC Libraries system. A special website pulls together all the tools HCC Online students will need to complete research. Visit the HCC Library website for all your research needs: http://library.hccs.edu/home.
Additionally, library services are available at HCC campuses. Through a daily library delivery service and a listing of all materials belonging to HCC libraries, books may be requested from and delivered to any campus library. HCC also has cooperative borrowing agreements with the University of Houston libraries and provides a copy of the Houston Public library catalog at each library. These arrangements provide students with access to over 4 million volumes. Special services provided by the library system include photocopying facilities; specialized equipment for disabled students; group and personalized instruction in library use, including a self-instructional media program to orient students to the use of the HCCS libraries; a “term paper” workshop; and online bibliographic search services.
Early Alert Student Success System
The Early Alert program is a collaborative effort between professors and advisors to help students who are at risk of failing one or more of their classes at HCC. Faculty members submit an early alert through the Student System to an Academic Advising Office. The early alert will then be assigned to an academic advisor who will contact the student to provide services to improve students' performance and success in reaching educational goals.
Ability Services & ADA Accommodations
Houston Community College is committed to creating an accessible learning community where individuals with disabilities have an equal opportunity to pursue their educational goals, limited only by their abilities, not their disabilities. Ability Services strives to empower students, foster independence, and promote the achievement of the student’s career and educational goals. Due to the high demand for services and the nature of certain disabilities, it is recommended that students meet with an ADA Counselor at least 60 days prior to the beginning of each term.
Step 1. Any student with a documented disability (e.g. physical, learning, psychiatric, vision, hearing, pregnancy, etc.) who needs to arrange reasonable accommodations must contact the Ability Services office. Professors are authorized to provide only the accommodations presented in the accommodation letter.
Step 2. Students are strongly encouraged to contact the Ability Support Services office before the start of each semester to request accommodations (60 days, if possible) to allow sufficient time to meet with an ADA Counselor and for accommodations to be arranged. Once accommodations are approved, the Ability Services office will email a PDF copy of the student’s accommodation letter to the student. Ability Support
Step 3. It is the student’s responsibility to email (via HCC email) the accommodation letter to all of his/her HCC Online instructor(s) on the first day of class every semester if the student needs accommodations for the entire class session. Please do not use your personal email.
Step 4. Any student with a documented disability (e.g. physical, learning, psychiatric, vision, hearing, pregnancy, etc.) who needs to arrange reasonable accommodations must contact the Ability Services office. Professors are authorized to provide only the accommodations presented in the accommodation letter.
Step 5. Students are strongly encouraged to contact the Ability Support Services office before the start of each semester to request accommodations (60 days, if possible) to allow sufficient time to meet with an ADA Counselor and for accommodations to be arranged. Once accommodations are approved, the Ability Services office will email a PDF copy of the student’s accommodation letter to the student. Ability Support
Step 6. It is the student’s responsibility to email (via HCC email) the accommodation letter to all of his/her HCC Online instructor(s) on the first day of class every semester if the student needs accommodations for the entire class session. Please do not use your personal email.