Refunds and Credit Balances

HCC delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Students have a link on the Student Center Page to Choose a Refund Option.

For more information about BankMobile Disbursements, visit the link:

BankMobile Disbursements

View our third-party servicer contract for refund management

 

Credits resulting from dropped/cancelled classes, and/or arising from over payments, where the original payment was made through credit card, will be refunded to the same credit card after the official date of record or earlier upon student request to bursar.refunds@hccs.edu. Those resulting from cash, checks, and money order will be reimbursed through BankMobile Disbursements.

Credit resulting from Financial Aid awards or scholarships shall be refunded through the students selected refund preference. It is generally processed within 14 days after the aid has been released to the student account. 

Amount of refunds for withdrawals are determined in accordance with the Drop and Withdrawal Refund Schedule based on total semester fees. If the student has established a payment plan, any remaining installment payments due are deducted from the refund amount. Any reduction in the balance due to a withdrawal will be adjusted on the remaining installments.

Course withdrawal does not release the student from the obligation to pay any balance owed to the College. One hundred percent (100%) refund of ALL tuition and fees will be made ONLY when a class does not make or a college error is involved.

Drop and Withdrawal Refunds Schedule:

100% Refund Dates on Drops/Withdrawals are listed on the catalog schedule.*

Class Length	Last Day for 70% Refund*	Last Day for  25% Refund*
2 or less wks.	2nd day	n/a
3 wks.	3rd day	4th day
4 wks.	4th day	5th day
5 wks.	5th day	6th day
6 wks.	5th day	7th day
7 wks.	7th day	9th day
8 wks.	8th day	10th day
9 wks.	9th day	11th day
10 wks.	9th day	12th day
11 wks.	10th day	14th day
12 wks.	12th day	15th day
13 wks.	13th day	16th day
14 wks.	13th day	17th day
15 wks.	14th day	19th day
16 wks. or more	15th day	20th day

 
*A $15.00 Change of Schedule Fee is deducted after computing the percentage refund.

All non-refundable fees (see catalog) will be deducted before the percentage for refund is applied.

 

Non-refundable fees

HCC will not refund the following fees for any reason other than that the class fails to make.

Fee	Cost
Drop/Add Fee	$15
Returned Check Fee	$25
Stop Payment Fee	$25
Payment Plan Enrollment Fee	$30
Payment Plan Late Fee	$10
International Application Fee (one-time charge for F, M, or J Visas only)	$75
International Orientation Fee	$50
Deferment/Reproduction Fee	$50
Transcript Fee	$5*
Transcript Fee for overnight express or fax	$15
Fee for Advanced Standing Examination for College Credit (per course)	$25
Fee for Advanced Standing Credit (per evaluation)	$25

A student is not registered for any course until the full amount is paid or an installment contract is executed.
For students enrolling in a Health Sciences program, see the Health Sciences section.

* An additional service provider fee is required if transcript is requested by phone or web.

 

Getting your money is even easier now!

Houston City College delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc.

Learn more about BankMobile Disbursements

Login Information:

1. hccs.edu > MyEagle Student Sign-in
2. Once logged in, find the Student Center Page
3. Select the Choose A Refund Option link
4. Make your Refund Preference Select
5. We would like to remind you to exercise caution when selecting your refund preference through BankMobile. Please note that changing your refund preference may trigger a security flag on the BankMobile site. If this occurs, you may only have the option to receive a check via mail to the mailing address currently on file. 
6. To avoid any delays in receiving your funds, please ensure that your mailing address is correct and up to date.
7. If you need to update your mailing address, please log-in to your student account or contact Admissions office for assistance. Once you have successfully updated your information, kindly send an email to the Bursar's office bursar.refunds@hccs.edu to confirm the changes.    

 

Every student should receive a refund selection kit used for selecting a refund preference.

For more information, please visit bankmobiledisbursements.com/refundchoicessso/.

 

To find ATM locations, visit allpointnetwork.com/locator.aspx (Allpoint ATM's vary by location, availability and hours of operation are subject to change)