Virtual Lobby

HCC understands how important it is for you to have flexible and accessible virtual support options to help you navigate your academic journey from enrollment through graduation. This Virtual Lobby webpage is your go-to source for the latest updates on virtual enrollment-related services. 

It's important to note that we offer virtual support through two platforms: our video call center platform for enrollment and advising assistance, and Zoom for other select services. Please follow the steps outlined below to ensure you choose the right platform to access the virtual support service you need.

Zoom: Select Student Support Services 

The select virtual services that are on Zoom are listed below. Please select the links to log in to your Zoom account and connect to support. 

• Adult Ed (ESL & GED): Monday/ Wednesday/ Friday (9 am - 12 pm) and Tuesday/Thursday (1 pm - 4 pm)
• Financial Aid/Cashier (payment/payment plans & billing): Monday - Friday (9 am – 5 pm) 
• Office of International Students: Monday - Friday (9 am – 5 pm)
• Office of Veteran & Military-Affiliated Student Success (VMASS): Monday - Friday (9 am – 5 pm)
  
  

Enrollment and Advising Support: Video Call Center

Virtual Support Hours
The hours of operation for virtual enrollment and advising support are Monday - Friday from 9 am - 4 pm.

Ready to Connect?
Follow the simple steps below to connect the virtual enrollment-related services offered by the Virtual Student Service Center.  

• Complete the Form: Scroll down and follow the instructions to submit the form that connects you to support. 
• Select Your Service: Choose from enrollment and advising. Transfer between departments without re-submitting the form.
• Give Access to Camera and Audio: Allow access to your media devices (camera and microphone) to access support services.
• View Estimated Wait Time: Stay informed with real-time updates on your position and wait time.