Refunds and Credit Balances
HCC Eagle card for refunds / HCC-BankMobile Contract Information
Since Fall 2009, HCC has engaged the services of Higher One in managing student refunds. In June 16, 2016, it was transitioned to BankMobile Disbursement. Students have a link on the Student Center Page to Choose a Refund Option - either Direct Deposit to an existing bank account or they may choose to open BankMobile account.
To view HCC's Contract with BankMobile, a Division of Customer Bank, visit
Credits resulting from dropped/cancelled classes, and/or arising from over payments, where the original payment was made through credit card, will be refunded to the same credit card after the official date of record or earlier upon student request to email@example.com. Those resulting from cash, checks, and money order will be reimbursed through BankMobile Disbursement.
Credit resulting from Financial Aid awards or scholarships shall be refunded through the students selected refund preference. It is generally processed within 14 days after the aid has been released to the student account.
Amount of refunds for withdrawals are determined in accordance with the Drop and Withdrawal Refund Schedule based on total semester fees. If the student has established a payment plan, any remaining installment payments due are deducted from the refund amount. Any reduction in the balance due to a withdrawal will be adjusted on the remaining installments.
Course withdrawal does not release the student from the obligation to pay any balance owed to the College. One hundred percent (100%) refund of ALL tuition and fees will be made ONLY when a class does not make or a college error is involved.
Drop and Withdrawal Refunds Schedule:
100% Refund Dates on Drops/Withdrawals are listed on the catalog schedule.*
|Class Length||Last Day for
|Last Day for
|2 or less wks.||2nd day||n/a|
|3 wks.||3rd day||4th day|
|4 wks.||4th day||5th day|
|5 wks.||5th day||6th day|
|6 wks.||5th day||7th day|
|7 wks.||7th day||9th day|
|8 wks.||8th day||10th day|
|9 wks.||9th day||11th day|
|10 wks.||9th day||12th day|
|11 wks.||10th day||14th day|
|12 wks.||12th day||15th day|
|13 wks.||13th day||16th day|
|14 wks.||13th day||17th day|
|15 wks.||14th day||19th day|
|16 wks. or more||15th day||20th day|
*A $15.00 Change of Schedule Fee is deducted after computing the percentage refund.
All non-refundable fees (see catalog) will be deducted before the percentage for refund is applied.
HCC will not refund the following fees for any reason other than that the class fails to make.
A student is not registered for any course until the full amount is paid or an installment contract is executed.
For students enrolling in a Health Sciences program, see the Health Sciences section.
* An additional service provider fee is required if transcript is requested by phone or web.
Frequently Asked Questions
What is the Refund Selection Kit?
Every student should receive a refund selection kit used for selecting a refund. The personal code included in the kit must be used.
For more information, visit https://hcceaglecard.vibeaccount.com/