Instructional Services

 

About Instructional Services 

Instructional Services is an academic enrichment and support program that uses peer-assisted study sessions to improve student retention and success in historically difficult courses.  Peer Support is provided by students who have already succeeded in completion of the specified course, and who earned a grade of A or B. SI is a non-remedial approach that provides regular review sessions outside of the classroom.  Instructional Services does not necessarily target high-risk students, but is there to help students succeed in courses that many students find difficult. 

 

Instructional Services Leaders 

Instructional Services Leaders are students who have previously earned an A or B in targeted courses and have been recommended by a faculty member. Instructional Services Leaders attend class lectures and work very closely with their assigned professors in order to properly prepare for their Instructional Services sessions. They receive ongoing training and supervision from the Instructional Services Director and team to ensure that they are effective facilitators. 

 

Instructional Services Sessions 

An Instructional Services Session is an out-of-class study session facilitated by the Instructional Services Leader. In this setting, students and the Instructional Services Leader work collaboratively through discussions, reading and other assignments, taking and sharing of notes, developing organizational and study skills, preparing for and predicting exam items, and sharing ideas for improving their learning experience and success in the course. 

Instructional Services Can Help You Succeed

Benefits of Attending an Instructional Services Session

  • Improve understanding of important concepts 
  • Compare notes 
  • Get to know classmates 
  • Develop study and learning strategies 
  • Test yourself before the professor does

 

Courses with Instructional Services Sessions

  • Arts 
  • Biology 
  • Chemistry  
  • English  
  • Business 
  • Mathematics  
  • Physics  
  • Sign Language  

 

Student Testimonials

1.“I could not pass without help from The Instructional Services Leader.  The Instructional Services Leader has helped me understand the assignments.” 

 

2. “I am earning a better grade because of Instructional Services sessions. I was getting a D, now I’m getting a B.” 

 

3. “I am so much more confident as I transfer to the University. I used to be more afraid that I couldn’t learn the material, but helping others collaboratively has helped me to grow in my own learning ability.” 

 

4. “I wish there were Instructional Services Leaders in my other courses.” 

 

5. “Instructional Services was helpful to all of us who attended. . . . I really thank my Instructional Services Leader for all the time she spent with us.  Instructional Services helped us to understand and learn better.” 

 

6. “The SI sessions were very helpful.  I am applying to be an SI Leader in the spring.” 

 

7. “I could not pass without help from my SI Leader. She has helped me understand the assignments.”

 

Faculty Feedback

  1. "I wanted to write you a note expressing my overwhelming support for the Instructional Services Program at HCC. I have used SI leaders in my classes for the past several semesters and I am so impressed with how this extra layer of support has resulted in increased student learning and performance. This has been true for traditionally difficult subjects, including General Biology for Majors and Anatomy & Physiology, but also for my online Introductory Biology classes. Students regularly volunteer to let me know how much this has been a game changer for them and how the extra practice really helps them grasp the difficult concepts. Many of my students who have been regular attendees at SI sessions have gone on to be Instructional Services leaders themselves and it is so wonderful to see these students evolve as confident, caring and innovative leaders thoroughly prepared to embark on their own journey beyond HCC." 
  2. "Sincere thanks for all you do to make this Program possible." 
  3. "I cannot imagine teaching another class without the support of an Instructional Services Leader." 
  4. "My assigned Instructional Services Leader has been fantastic for me, and always sends me materials she plans to use in her sessions in advance to make sure we are on the same page." 

 

Supplemental Instruction Management Team

If you are interested in attending a course with an Instructional Services Leader, please contact a member of the Instructional Services Management Team.

Director  

Pauline Warren Ph.D.
Email: pauline.warren@hccs.edu 
Phone: 713-718-8484

 

Program Coordinator

Siomara Albert, MHA 
Email: siomara.albert@hccs.edu

 

Program Specialist  

Mario Carreon  
Email: mario.carreon@hccs.edu 
Phone: 713-718-2156

 

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Office of Success and Completion

Dr. Pauline Warren, Director