General Information/Questions

General Questions

What if I have concerns about the coronavirus?

HCC has a useful COVID-19 FAQ page with details on how to stay healthy, and what to do if you think you may have been exposed to the virus or if you are sick.


Will I be able to receive a refund of my tuition if I choose to drop my class(es) due to the change to an online class?

At this time, HCC is not changing policies and procedures around dropping courses or refunds of tuition. Please review the instructions on withdrawing from the HCC website here:

HCC Withdrawal Policy


Will workstudy students be allowed to continue working if the college closes or if classes move to an online format?

Federal work-study students will be paid consistent with federal guidance (currently relaxed to support dealing with COVID-19) and their existing work study schedule in case of a closure.  Appropriate payment protocol will be followed for off-campus work-study students when/if their assigned agency closes. Students with Work Study jobs should not report to work on Monday, March 23 and Tuesday, March 24th. This includes both on and off-campus work-study students. Expect to receive further information from your supervisor.


What should I do if I have basic needs questions or need resources?

Please contact a Counselor if you have basic needs questions or need access to resources. HCC will be providing access for students to the Eagle Markets and Mobile Food Distribution services.

Central College
Roman Alvarez, Ed.D., LPC, LMFT
Tel: 713/ 718-6174

Coleman College
Brandy Lerman, MEd, LPC
Tel: 713/ 718-7376

Northeast College
Ayesha Farr, MA, LPC, NCC
Tel: 713/ 718-8420

Northwest College
Kevin Fuller, MA, LPC
Tel: 713/ 718-2838

Southeast College
Patrick Nguyen, MS, LPC, NCC
Tel: 713/ 718-7144

Southwest College
Avis Smith, EdD., LPC-S
Tel: 713/ 718-5854


Houston free and income-based health clinics can be found at the following link:


Recreational Sports & Student Life

All HCC sponsored travel, for students is cancelled until further notice.

All events, internal and external, are cancelled beginning March 13 – 31, 2020, including scheduled athletics games.  The Student Life and Recreational Sports staff will be online programs to support co-curricular and extra-curricular activities.  For updates, visit the  HCC Student Life and Rec Sports page



The HCC Advising offices will continue to provide academic and career planning assistance to students and will be transitioning advisors to assists students via a virtual/remote platform. Students should expect to receive an email from their assigned advisor that includes information about how to schedule online and virtual appointments beginning Thursday, March 24th.


Online Tutoring

Online Tutoring services will remain in operation during and after Spring Break.



At this time, there are no plans to cancel Spring Commencement ceremonies; however, if circumstances continue to warrant social distancing, HCC will make a decision regarding any changes to commencement no later than April 13. Updates will be available at