Faculty Instructional Resources

Overview

This page is intended to be a reference for you during periods of extended campus closure.  This is by no means a comprehensive guide; however, the information found within will support your functionality in Canvas and introduce you to a number of other tools that are available to you as HCC faculty. 

Canvas Course Setup

Minimum Learning Management System (LMS) Presence Standards

Houston Community College has implemented mandatory minimum presence standards in the college’s learning management system for all faculty and the credit-bearing courses.  Minimum Learning Management System (LMS) Presence standards provide guidance and minimal acceptable standards regarding the elements that should be present in the institution’s LMS.  Each faculty member is required to include the following in their Canvas courses: 

Course Syllabus

A course syllabus is an essential communication tool between the professor and the student, it provides critical information regarding goals, expectations, and outcomes.

Class Schedule

A clear and concise class schedule helps the professor and the students stay on track and organized.  Remember to be flexible, these are challenging times for everyone.

Faculty and Course Introductions

Faculty should introduce themselves and their course to their students.  This simple, but important step, helps to humanize the faculty member in the online environment and helps engage their students in the course.

Faculty Contact Information

Let the faculty’s students know how they can get in touch with the faculty member.  Faculty can interact with your students via chat, discussion threads, conferencing tools, and telephone. 

Virtual Office Hours

Online faculty should hold regular and consistent virtual office hours for their online courses.  Virtual office hours provide synchronous communication between faculty and students and may be supported via telephone, chat, or video conference technologies.

Communication Expectations

Online faculty should post communication expectations in their online courses and provide timely responses (within 1-2 business days) to student communications.  Faculty should use their best discretion when communicating one-to-one with their students.  Use of documented (email, chat, etc.) platforms whenever possible is recommended.  Be sure not disclose privileged information in public forums, such as discussion threads.    

Course Materials (i.e. lectures or other instructional mechanisms)

Remember that many students may be using a mobile device and a low-bandwidth connection to access their courses.  Be cognizant of these limitations when developing course materials.  Always provide ADA accessible materials.

Assessment Mechanisms (i.e. discussion questions, quizzes, etc.)

Again, it is important to remember that many students may be using a mobile device and a low-bandwidth connection to access their courses.  Strive to make your assessment mechanisms friendly to low-bandwidth connections and mobile devices.  Also, consider alternative assessment strategies when possible.

Course Participation

In order to comply with accreditation and regulatory guidelines, HCC expects all faculty to have regular substantive interaction with their students.  Faculty are encouraged to interact with their students a minimum of 3 days per week with no more than 3 consecutive days between interactions.  It is also recommended that minimum faculty contact hours for online courses mirror the face-to-face equivalent.

 

Course Completion Plans

As we work to resume classes online, it is important to focus on your students and strive to create an environment that ensures equity and supports learning.  One way to do this is by developing your Course Completion Plan.  A Course Completion Plan outlines the instructional strategies, assessment mechanisms, and requisite faculty/student and student/student interactions that will occur in your online course.  Here are some helpful questions to get you started with your Course Completion Plan:

  • What instructional strategies will I use?
  • How will I assess student learning?
  • How will I communicate with my students?
  • How will my students communicate with each other?
  • How will I condense my course outline to accommodate the lost time?
  • How will I provide feedback on assignments and assessments?

Remember that there isn't one right answer to these questions, you need to decide which strategies will work best for you and your students.  If you need help, contact your Faculty Mentor or the Instructional Support Call Center for assistance.

 

The Rules Still Apply

As we prepare to transition to online instructional delivery in response to the COVID-19 crisis, it is important that you understand that just because the modality of your course may be changing, the rules do not.  The legal and compliance framework for faculty, staff, and students remains the same regardless of the method of instructional delivery.  The Student Handbook, Code of Conduct, Faculty Handbook, board policies, and administrative regulations apply.  Likewise, the Family Educational Rights and Privacy Act (FERPA), the Americans with Disabilities Act and its amendments (ADA), Title IX, Title VII and other laws should always be followed.

 

Updated Spring Schedule

Spring 2020 calendar as a downloadable PDF: Spring 2020 Calendar Updated 04_01_2020  

 

Online Transition Guide

Step 1: Consider Your Course Goals

Reflect on how you might be able to deliver course content during this time. Keep your goals simple and realistic. Set some priorities for your online course such as providing documents, files, recorded lectures, group assignments/discussions, collecting assignments, etc.

 

Step 2: Communicate with Your Students

Use your HCC email or Canvas inbox to communicate privately with your students. Prepare them for any changes in the syllabus, course schedule, or real-time events. You should let your student know your preferred method of communication and set the stage for the virtual location of their coursework. Keep the lines of communication open to support them through this time, and let them know where they can go for help.  It is important to maintain designated times your will be available to meet with students online via Canvas or other platforms.

Options for Communicating with Your Students: 

  • Canvas Inbox (HCCS Eagle Online)
  • HCC Email
  • Telephone
  • Canvas Announcements — provide general announcements about upcoming assignments, exams, etc.
  • Canvas Notifications — provide notifications to your students (note students can turn off notications)
  • Canvas Chat — Canvas' synchronous chat tool
  • Canvas Conference — allows one-to-one, small group, and large group conferencing, all within the Canvas platform
  • Kaltura Live Rooms — This synchronous delivery tool is geared towards educators and offers whiteboard, annotations, video playback (both YouTube and video in My Media), screen recording, one-click recording that saves directly to your My Media folder in Canvas.  HCC faculty member, Richard Gosselin, recorded a video explaining how-to use this tool: https://edutube.hccs.edu/media/Kaltura+Meeting+Rooms/1_hivuuwnn
  • WebEx — meet with your student via this video and voice conferencing platform

 

 

Step 3: Review Your Syllabus

Evaluate your guidelines, deadlines, and expectations for participation. Consider your students’ abilities to adhere to your course calendar and assignment procedures. Be flexible, understanding, and ready to handle requests for extensions or accommodations.  Be sure to update your syllabus schedule, information, contact and messaging, etc. to the online environment. Be flexible and accomodate your students.

Upload Your Syllabus to the following:

  • HCC Learning Web 
  • Canvas Syllabus

 

Step 4: Transition Your Course Online

Use the resources available on this web page for support in creating modules, assignments, quizzes, discussions and uploading files such as PDF documents, PowerPoint, audio, video, etc. Be sure to upload or link your revised syllabus. Remember: all content (including your course) must be published for students to see it.

Options for Delivering Instruction: 

  • Canvas Pages — upload documents, PowerPoint slides, and more
  • Record Video Lectures — use Kaltura to record video-based lectures for your students 
  • Canvas Conference — allows one-to-one, small group, and large group conferencing, all within the Canvas platform
  • Kaltura Live Rooms — This synchronous delivery tool is geared towards educators and offers whiteboard, annotations, video playback (both YouTube and video in My Media), screen recording, one-click recording that saves directly to your My Media folder in Canvas.  HCC faculty member, Richard Gosselin, recorded a video explaining how-to use this tool: https://edutube.hccs.edu/media/Kaltura+Meeting+Rooms/1_hivuuwnn
  • WebEx — meet with your student via this video and voice conferencing platform

 

Step 5: Deliver Your Course

Welcome the students into the virtual environment via email just as you would in a face-to-face setting. Monitor your students’ progress and participate in discussions.  Offer relevant feedback to support students in mastering the content.

Training is being provided at various campuses and virtually beginning Wednesday, March 11, 2020.

To register for the Canvas Short course, click here.  Then click “Student Engagement Seminars.” This training will get you start using Canvas.

 

Step 6: Tips for Online Success

Adapted from Amy Young @ Pacific Lutheran:

Presenting digital instructional content to students and teaching online is not as hard as you think it is.

  • KEEP IT SIMPLE.
  • Be kind to yourself and your students. Everyone is stressed, even if they’re playing cool. That includes students. And that’s OK.
  • Let’s acknowledge that our teaching style will shift in alternative formats. That’s OK as well - but also try to be responsive to the different needs of our different learners.
  • Do what you absolutely have to and ditch what you can. This means going back to your learning goals. There are many pathways to achieve learning.
  • You will not recreate your classroom, and you cannot hold yourself to that standard. Give yourself a break. Do the best you can and use tools you feel most comfortable with.
  • Prioritize: what do students really need to know for the next few weeks? 
  • Stay in contact with students, and stay transparent. Talk to them about why you’re prioritizing certain things or asking them to read or do certain things. Most of us do that in on-campus teaching anyway, and it improves student buy-in because they know content and delivery are purposeful.
  • The Center for Learning Innovation staff and our instructional design team have pedagogical expertise in academic technology that we have only been dimly aware of until yesterday. Be kind to these colleagues. They are suddenly very busy.
  • If you’re making videos, student viewership drops off precipitously at five minutes. Make them capsule videos if you make them. Do not assume your audio is good enough or that students can understand without transcription. This is like using a microphone at meetings—it doesn’t matter if you don’t need it; someone else does and they don’t want to ask. Type notes to accompany your videos.
  • Be particularly kind to your graduating students. They're already panicking, and this isn't going to help. If you teach a class where they need to have completed something for certification, to apply to transfer, or whatever, figure out plan B. But talk to them. Radio silence, even if you're working, is not okay.

 

Canvas Resources

HCC Canvas Short Course Training

For those faculty who have not used Canvas or would like a refresher, we are offering a professional development session entitled “Canvas Short Course”, which overviews the Canvas environment and features so that you can begin using the learning management system in your courses.  

Pre-recorded Video Sessions:

 

Canvas Guide for Faculty

 

LinkedIn Learning Canvas Resources

In addition to the “Canvas Short Course”, we have also developed a series of LinkedIn Learning (formerly Lynda.com) resources for faculty.  These can be reviewed as an entire collection or individually via the links provided.  Follow the directions below to get started:

Logging into LinkedIn Learning 

  • Go to the following URL https://www.linkedin.com/learning
  • Click on the “Sign In” button at the top right of your screen
  • Enter your complete HCC email address in the field provided and click the “Continue” button
  • Click the “Sign in with Single Sign-On” button, which will take you to the HCC Login System page
  • On the HCC Login System page, enter your HCC “Username” and “Password” in the fields provided and click the “Go” button
  • Once you are logged into LinkedIn Learning, you can use the links provided below to navigate to the video resources
  • For help logging into LinkedIn Learning, please call the helpdesk or submit a ticket through HCC Shared Services: (713) 718-8800 | support@hccs.edu

Complete LinkedIn Learning Canvas Course

https://www.linkedin.com/learning/paths/houston-community-college-the-complete-learning-path-using-canvas-a-faculty-view?u=2248058&auth=true 

Content by Module

Getting Started with Canvas 

https://www.linkedin.com/learning/paths/houston-community-college-1-getting-started-with-canvas-a-faculty-view?u=2248058&auth=true  

Setting up Your Canvas Course 

https://www.linkedin.com/learning/paths/houston-community-college-2-setting-up-your-canvas-course-a-faculty-view?u=2248058&auth=true 

Adding Assignments and Quizzes 

https://www.linkedin.com/learning/paths/houston-community-college-3-adding-assignments-and-quizzes-to-canvas-a-faculty-view?u=2248058&auth=true 

Explore the Grading Tools in Canvas 

https://www.linkedin.com/learning/paths/houston-community-college-4-explore-the-grading-tools-in-canvas-a-faculty-view?u=2248058&auth=true  

Course Management Tools in Canvas 

https://www.linkedin.com/learning/paths/houston-community-college-5-course-management-tools-in-canvas-a-faculty-view?u=2248058&auth=true  

 

Canvas Guides

For more in depth resources, there are none better than Canvas’ own “How-To Guides”, which provide detailed information on the entirety of the Canvas learning management system.  You can access Canvas’ Getting Started Guide at: https://community.canvaslms.com/docs/DOC-17391-getting-started-tutorials-table-of-contents.  For detailed information on all of Canvas’ many tools and features, visit the Canvas Instructor Guide at: https://community.canvaslms.com/docs/DOC-10460-canvas-instructor-guide-table-of-contents.  Canvas also offers a comprehensive Guide for Students, which is available at: https://community.canvaslms.com/docs/DOC-10701-canvas-student-guide-table-of-contents.

 

Logging Into Eagle Online (Canvas)

Your Eagle Online Canvas Username is your HCC Email (issued upon enrollment through the Student System) and the password is the same as your HCC Email password. If you have never used your HCC student email, you must claim your account here before using it. If you cannot access your email or cannot reset your password, call the HCC IT Help Desk at 713.718.8800, option 1, for assistance.

 

Centers for Learning Innovation

The Centers for Learning Innovation (CLI) provide faculty with training and support to infuse best practices in the use of instructional technology into their curriculum. In addition to Eagle Online (Canvas), the CLI offers on-campus training support for innovative technologies, applications, and resources such as: 3D Printing, Virtual Reality, Digital Story Telling, Learning Glass, 360 video products and other digital media projects.

Center for Learning Innovation — Central Region

Dr. David Colter, Regional Manager
Location: 1900 Pressler Street, Coleman Tower #219
Phone: 713-718-6431
 
Central Campus
1300 Holman, SJAC building, Room 339
Houston, TX 77004
713-718-6272
 
Coleman Campus
1900 Pressler, Room 236​
Houston, TX 77030​
713-718-7308 ​
 
West Loop
5601 West Loop South, C216/C217 
Houston, TX 77081​​
713-718-7926​
 
Center for Learning Innovation — East Region

Dr. Brenda Quintanilla, Regional Manager
Eastside campus, Angela Morales Building, Room 211
713-718-2844
 
Eastside Campus
​6815 Rustic, AM 207
Houston, 77087​
713-718-7268
 
Northeast Campus
555 Community 
College Dr., Learning Hub Room 207​​
Houston, TX 77013
713-718-2170​
 
Northline Campus
8001 Fulton, Room 417​
Houston, TX 77022
713-718-8020​
 
Center for Learning Innovation — West Region

Dr. Sandra Lebron, ​Regional Manager
Alief Hayes Campus, Room A422
713-718-7110​
 
Spring Branch Campus
1010 West Sam Houston Pkwy N, Room 707
Houston, TX 77043​
​​​713-718-5839 
 
Stafford Campus
Stafford Learning Hub, Room 301.1
10041 Cash Rd.
Stafford TX, 77477
713-718-5562 

 

Center for Teaching & Learning Excellence

Dorsetta Williams, Manager​​ 

Eric Hunt, Training & Development Coordinator

Instructional Designers

Ashanti Williams

Cassandra Silva

Christi Chavez

Shaila Khan

Shane DeHorney

Graphic Designer

​Bernard Horn

Multimedia Developers

Fran Trice

Jose Davilla

Instructional Support Specialists

Christina Bailey

 

HCC Canvas Technical Support

HCC uses the Canvas learning management system (LMS), which we call Eagle Online. To access Eagle Online, you will need a PC (Windows 7 sp1 or better), or Mac (OS X 10.8 or better) with a broadband connection to the Internet.

Canvas Browser Requirements:

  • Canvas recommends the use of the latest version of any web browser.  It’s important to update your web browser regularly.
  • Pop-ups must be enabled. Disable your pop-up blockers.
  • Javascript must be enabled
  • Cookies must be enabled
  • Install the most commonly used internet plugins and keep them updated

HCC Online Help Forms:

Student Help Form 

Faculty Help Form  

HCC Online Telephone Support:

Eagle Online Technical Support - call 713.718.5275, option 3
IT (password reset) Customer Support - call 713.718.8800, option 1

HCC Online Regular Support Hours:

  • Monday - Friday, 8 a.m. - 11 p.m.
  • Saturday 9 a.m. - 11 p.m.
  • Sunday 1 - 9 p.m.

 

Instructional Resources

How to Be a Better Online Teacher

"How to Be a Better Online Teacher", by Flower Darby, a Chronicle of Higher Education Advice Guide: https://www.chronicle.com/interactives/advice-online-teaching

 

How to Make Your Teaching More Engaging

"How to Make Your Teaching More Engaging", by Sarah Rose Cavanag, a Chronicle of Higher Education Advice Guide:  https://www.chronicle.com/interactives/advice-teaching

 

Canvas How To Guides

Online Proctoring

HCC faculty have two online proctoring options to ensure the integrity of the assessment process and to prevent acts of academic dishonesty.  The faculty member should communicate their proctoring requirements, examination schedule, and other pertinent information via the course syllabus. 

 

HCC provides unlimited access to Respondus LockDown Browser and Respondus Monitor, free-of-charge to students.  Respondus LockDown Browser is a custom browser that locks down the testing environment within a learning management system. Respondus Monitor builds upon the power of LockDown Browser, and uses a student's webcam and industry-leading video analytics to detect and weight suspicious behaviors during an exam session. Video segments with potential exam violations are flagged for instructor review, and all exam sessions are ranked in terms of overall risk of academic dishonesty.  Respondus LockDown Browser and Monitor are an ideal proctoring solution for most assessments, such as quizzes and examinations.  To learn more about using Respondus Lockdown Browser and Monitor in your course, get started by participating in one of their daily training webinars.  Instructors and staff can register for the webinars at: http://respondus.com/webinars.

 

For high-stakes assessments, such as midterm and final examinations that require additional security and assurances, faculty have access to ProctorU Live+.  ProctorU Live+ uses a multi-layered approach to proctoring. Live proctors are augmented by Al that helps flag suspicious activity, and the whole process is overseen by interventionists who routinely audit live sessions and are specifically trained to deal with potential breaches of integrity. The entire testing process is monitored and guided by a live proctor.  Students schedule ProctorU exams in advance and are charged on average approximately $15.00 per examination hour.  Due to the costs associated with this platform, ProctorU usage should be limited to two exams per course, to minimize the financial impact to our students.  To learn more about ProctorU Live+ visit https://www.proctoru.com/services/live-online-proctoring

 

To schedule an exam using ProctorU Live+

  • Visit the ProctorU website at: https://www.proctoru.com/
  • Click on the “Sign Up” link in the top, right corner of your screen
  • Click on the “Instructor” button
  • Complete the form, selecting “Houston Community College” in the “Select Your Institution” menu
  • Check the “Terms of Service and Privacy Policy” and “I’m not a robot” checkboxes then click the “Create Account” button
  • You can then sign into your account and schedule your exam
  • It is important to note that student proctoring fees are less expensive, if they sign up in advance.  So, faculty should create their exams in ProctorU well in advance of the exam date and they should encourage their students to schedule their exams well before the exam date.

 

Provide ADA Accommodations for Students

Student Accommodations

https://www.hccs.edu/support-services/ability-services/faculty-and-staff-resources/Providing-Accommodations-for-Students-with-Disabilities.pdf

EDUTube:  Closed Captioning

https://edutube.hccs.edu/support#whatneed

HCC PDF Accessible Documents

https://myhcc.hccs.edu/Student-Services/Documents/Accessible_Documents_Cheat_Sheet%20_PDF.pdf

HCC Word Accessible Documents

https://myhcc.hccs.edu/Student-Services/Documents/Accessible_Documents_Cheat_Sheet_Word.pdf

HCC PowerPoint Accessible Documents

https://myhcc.hccs.edu/Student-Services/Documents/Accessible_Documents_Cheat_Sheet%20_PPT.pdf

Accessible Digital Materials (HCC Policies)

https://myhcc.hccs.edu/Student-Services/Pages/faculty_resources.aspx

 

For questions regarding captioning or audio descriptions, contact the accessible technology Technicians:

Regarding student accommodations:

Contact your campus Ability Services Counselor directly:

  • Central Campus • Jette Lott & Senta Eastern 713-718-6164
  • Northline Campus • Cynthia De Los Santos 713-718-8322
  • Spring Branch • Lisa Parkinson 713-718-5422
  • Katy Campus • Dr. LaRonda Ashford 713-718-5408
  • Southeast Campus • Tavia James 713-718-6738
  • West Loop Campus • Dr. Becky Hauri 713-718-7910
  • Stafford Campus • Greta Brooks 713-718-7448
  • Coleman Campus • Brandy Lerman 713-718-7376
  • VAST Program • Sue Moraska 713-718-6833

 

 

ADA Resources

Counseling & ADA Support

A Message to the Faculty from Counseling and ADA

As we move courses online, we have the obligation to make them accessible to students with disabilities. We understand you may have never taught an online course, so this may be new to you. It is important, therefore, that we focus our energies where they are needed in the moment, and that we do what we can to provide immediate fixes. We are currently focusing our energy on student access issues based on disability impacts to course design.

In anticipation of your questions we have put a list of immediate recommendations and considerations for you; this information will be updated over time through other communications to you.

If some of your students are receiving in-class accommodations (accessible texts, transcription, ASL, testing accommodations...) they are likely to continue to need accommodations. Remember, that students who receive accommodations do so because they are legally entitled to accommodations in order to be able to access the curriculum. In order to help you through this process, our Ability Services team will be reaching out to students. While the Ability Services team is reaching out to our students, please keep in mind that it is essential for you to reach out to the ADA counselors as you discover challenges, so that we can continue to engage in this legally required interactive process with our ADA counselors.

Our Ability Services team is aware that there may be course and department-specific issues, especially where courses use specialized software. We will work with you and your departments to transition needed accommodations online.

We are in the process of creating a menu option for “ADA Accommodation Support” which will be linked to the instructional support services where all the incoming calls will be routed to the ADA counselors. As soon as that link is available, this document will be updated and the link sent.  In the meantime, if you have questions, and to see a list of the ADA counselors, please visit:

https://www.hccs.edu/support-services/ability-services/#d.en.192659 

Please consider the followings accommodation needs we foresee:

  • Students with need for captioning of videos for in-class or online use (which was on accommodation letters to begin with) may now need additional captioning for newly created video/audio (recorded lectures, YouTube clips, podcasts, narrated PowerPoints...)
  • If you post a video, make sure it has captions and a transcript
  • If you post audio, make sure you post a transcript too
  • If you post a PDF, make sure it is selectable text and not just an image

For online tests:

  • Be sure that you have instructions for allowing for 1.5 time and double time testing- how to modify timers within Canvas for one student without changing for all, nor identifying one student- such as not creating two tests everyone can see labeled “Test 3” and “Test 3 for Sally Jones.”If online proctoring is used such as Proctor U, make sure it is very clear to company/proctors that students with accommodations may need external software- such as magnification, text to speech software, permission to use grammar/spell check in cases where that occurs.
  • Be aware for both synchronous learning and test-taking that students with some mental health issues, such as severe anxiety, significant ADHD symptoms, or those on the autism spectrum may have varying levels of eye contact- may look around the room or fidget, read the test out loud to themselves, pace the room, spin in the chair, etc. These behaviors, while perhaps considered unusual, would not violate test-taking protocols, if test security remains intact.

Normally, we do not provide the accommodations for notetaking for online classes. However, since our students are moving to online instruction without having an option for face to face, there will be some challenges related to the need for note taking. Please consider:

  • If some online lectures are recorded, make sure they can be paused and stopped for notetaking. The texts may need to be provided to the student.
  • Remember that students with the Ask Questions and Clarification Needed accommodations will require instructors to respond to students via email or phone in timely manner, hopefully within 24 hours during the week. Please be clear with students of a response time they can expect. What is reasonable will also depend on the format of the class – if you are teaching a class in real-time, students need the opportunities to ask questions as they had in your face-to-face class. If you need assistance with this, please contact the Ability Services team for help.

Finally, please keep in mind that many of our students may be dealing with health issues for themselves or their families. The circumstances related to the spread of COVID 19 can trigger feelings of anxiety, depression, fear, and loss of control in many. The counseling offices will continue to provide supportive services (remotely) to help our students cope with the emotional aspects of this pandemic.  We have also included a link to the CDC on managing stress and anxiety related to the spread of COVID 19.

For additional information please visit:

https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html 

 

 

Ability Services Website

Houston Community College is committed to creating an accessible learning community where individuals with disabilities have an equal opportunity to pursue their educational goals, limited only by their abilities, not their disabilities. Ability Services strives to empower students, foster independence, and promote the achievement of the student’s career and educational goals.

Ability Services Office is a welcoming, engaging, and supportive environment which offers educational support services for students with varying abilities so they can be accommodated and included in the rich diversity of HCC. The office provides a wide variety of accommodations and supports to students based on their individual needs so they will have equal access to the college environment. The office also works collaboratively with partners across campuses to ensure that all aspects of campus are inclusive in nature.

In compliance with Section 504 of the Rehabilitation Act and under the Americans with Disabilities Act, Ability Services at each College within the Houston Community College System is responsible for arranging reasonable accommodations for all qualified students with a documented disability (e.g. physical, learning, psychiatric, vision, hearing, etc.) to ensure equal access to all programs and activities at the College. Students who need to arrange reasonable accommodations must contact Ability Services at the College(s) (Central, Coleman, Northeast, Northwest, Southeast, Southwest) the student plans to attend. Due to the high demand for services and the nature of certain disabilities, it is recommended that students meet with an ADA Counselor at least 60 days prior to the beginning of each term. Every effort will be made to arrange accommodations; however, failure to provide sufficient advance notice may impede service delivery.

For more information please visit the Ability Services website at: https://www.hccs.edu/support-services/ability-services/

 

Providing Accommodations

Student Accommodations

https://www.hccs.edu/support-services/ability-services/faculty-and-staff-resources/Providing-Accommodations-for-Students-with-Disabilities.pdf

EDUTube:  Closed Captioning

https://edutube.hccs.edu/support#whatneed

HCC PDF Accessible Documents

https://myhcc.hccs.edu/Student-Services/Documents/Accessible_Documents_Cheat_Sheet%20_PDF.pdf

HCC Word Accessible Documents

https://myhcc.hccs.edu/Student-Services/Documents/Accessible_Documents_Cheat_Sheet_Word.pdf

HCC PowerPoint Accessible Documents

https://myhcc.hccs.edu/Student-Services/Documents/Accessible_Documents_Cheat_Sheet%20_PPT.pdf

Accessible Digital Materials (HCC Policies)

https://myhcc.hccs.edu/Student-Services/Pages/faculty_resources.aspx

For questions regarding captioning or audio descriptions, contact the accessible technology Technicians:

Regarding student accommodations:

Contact your campus Ability Services Counselor directly:

  • Central Campus • Jette Lott & Senta Eastern 713-718-6164
  • Northline Campus • Cynthia De Los Santos 713-718-8322
  • Spring Branch • Lisa Parkinson 713-718-5422
  • Katy Campus • Dr. LaRonda Ashford 713-718-5408
  • Southeast Campus • Tavia James 713-718-6738
  • West Loop Campus • Dr. Becky Hauri 713-718-7910
  • Stafford Campus • Greta Brooks 713-718-7448
  • Coleman Campus • Brandy Lerman 713-718-7376
  • VAST Program • Sue Moraska 713-718-6833

 

10 Tips for Educators

National Deaf Center: Accessibility in the Rush to Online Instruction: 10 Tips for Educators

https://mailchi.mp/nationaldeafcenter/in-case-you-missed-it-10-tips-for-accessibility-and-online-classes?e=f32ec10456

 

Student Conduct Resources

Technology Resources

COVID 19 Planning & Preparedness – IT Tools

As local utility issues or public safety concerns can have an impact on operations at your office or campus, HCC Information Technology would like to remind the campus community of some of the technology tools available to help ensure continuity of operations even when physical access may be restricted.  Click here to access the COVID 19 Planning & Preparedness – IT Tools webpage.

 

Microsoft Office365 Education

HCC students and faculty can access Office 365 Education, on up to 3 devices, for free.  Office 365 Education includes: Word, Excel, PowerPoint, OneNote, Microsoft Teams, plus additional classroom tools. All you need is your HCC email address to get started. 

You can access the Office 365 Education online with your HCC login at: https://portal.office.com

If you would like to download and install Office 365 Education applications, follow these step-by-step instructions:

Step 1: Visit https://login.microsoftonline.com

Step 2: Sign in using your HCC email address and password *Note: work-study students must use their student email account to access

Step 3: In the upper right corner under "Alerts" there will be a prompt for "Microsoft Office for free," click on "Install Now"

Step 4: When you are prompted to save the installation file, select "Save"

Step 5: Select "Run", when asked if you want the program to run and when prompted to make changes to your computer, click "Yes"

Step 6: On the Office welcome screen, click "Next"

Step 7: When the Meet One Drive screen appears, click "Next" 

Step 8: Now access your free One Drive account *Note: 1TB of free document storage is provided with your account

 

IT Alert: Department Specific Instructional Applications

Hello Faculty and Staff,

With the closure of all campuses, any “department specific” Instructional applications installed on campus computers will not be remotely accessible by students or faculty.  Some examples of these applications include PDMS, SmartPlant 3D, CadWorx, Microstation, Pasco Data Studio etc.

What should you do next?

  1. Department Chairs and their instructional department Technical Administrators should first determine if they have any “department specific” software installed on-campus computers.
  2. If the answer is “yes”, instructional department Technical Administrators should contact their software vendor(s) to determine if the vendor offers an alternate solutions for running this software remotely, e.g. temporary licenses that can be used by faculty and students at home.  
  1. If the vendor can provide an alternate solution,  Instructional departments should communicate the temporary solution to the faculty and students.

 If you have a need for IT Consultation, please use the following link: https://hccprod.service-now.com/sp?id=sc_cat_item&sys_id=c68dd467db8b73009309467239961946

 

Thanks,

HCC IT Service Desk

 

Faculty & Staff Internet Connectivity Options

Comcast/Xfinity

  • Comcast has announced that they will be offering 60 days free DSL internet via their Internet Essentials program for qualified households. They are also boosting the base speeds to 25/3, which would help with leveraging Canvas and video/synchronous learning like WebEx, etc. https://www.internetessentials.com/covid19
  • Qualifications include: · You are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI and others.
  • You do not have outstanding debt to Comcast that is less than a year old. Families with outstanding debt more than one year old may still be eligible.
  • You live in an area where Comcast Internet service is available but have not subscribed to it within the last 90 days.
  • Users can apply starting March 16, 2020 at https://apply.internetessentials.com/

AT&T

  • AT&T is taking a different approach and temporarily suspending broadband caps on WIRED service (i.e. DSL, Fiber optic). They also will not initiate disconnects for users with lapse bills for 60 days. AT&T is not offering a “free” service, but they do have a low-cost Internet Service ($10/month) called AT&T Access for SNAP households with similar qualifications as the Xfinity offering. https://www.att.com/access

Hotspot

  • Faculty/Staff can leverage the base Internet options above, if they meet the described criteria. Otherwise, Essential Personnel faculty/staff can elect to have IT allocate a AT&T 4G LTE Wi-Fi Hotspot if they do not have a home broadband provider. There is however a limited supply of these, and they are being dispensed per the Emergency Management Teams prioritized essential personnel.

Additional Internet Conectivity Options

FCC agreement: Stating that providers will waive late fees, not cutoff service for lack of payment, and open hot spots.

Comcast COVID-19 response: Offers free Wi-Fi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time.

AT&T COVID-19 response: Offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families.

Charter Free Internet offer for 2 months: To ease the strain in this challenging time, beginning Monday, March 16, Charter commits to the following for 60 days:

  • Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.
  • Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely. Charter will continue to offer Spectrum Internet Assist, high speed broadband program to eligible low-income households delivering speeds of 30 Mbps.
  • Charter will open its Wi-Fi hotspots across our footprint for public use.
  • Spectrum does not have data caps or hidden fees.

Verizon COVID-19 response: No special offers but following the FCC agreement.

Sprint COVID-19 response: Follows FCC agreement, provides unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge (I expect others will follow).

T-Mobile COVID-19 response: Follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge (I expect others will follow).

 

Faculty & Staff Device Options

Option 1 – Loaner Laptop

From Comcast Internet Essentials

  • Faculty and Staff HCC Dell devices must be ordered through the IT Department via a ServiceNow request.
  • Loaner device types are fully based upon available inventory.

Option 2 – Dell Purchase

From Dell

  • Faculty and Staff HCC Dell devices must be ordered through the IT Department via a ServiceNow request.
  • New device orders must accompany your department’s budget information and supervisor’s approval to be used for purchase.
  • Please refer to ServiceNow for information related to device options.
  • The link follows → https://www.dell.com/hccs 

Option 3 – Apple Purchase

From Apple

  • Faculty and Staff HCC Apple devices must be ordered through the IT Department via a ServiceNow request.
  • New device orders must accompany your department’s budget information and supervisor’s approval to be used for purchase.
  • Please refer to ServiceNow for information related to device options.
  • The link follows → https://www.apple.com/us-hed/shop  

 

Canvas Conference vs. WebEx vs. Kaltura Live Room

Video Conferencing Tool Comparison

Summary: Canvas Conference tool and Live Room are easier to use for faculty and students.  WebEx may have more features. 

Other resources:

WebEx in Canvas (Links to other college site):
https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=85107
https://cidi.usu.edu/tools/webex/webex-set-up_in_canvas

https://slcconline.helpdocs.com/setting-up-canvas-courses/how-do-i-create-and-use-webex-conferences-in-canvas

https://www.baylor.edu/lib/factech/doc.php/313234.pdf 

There are also some YouTube videos available if you Google WebEx for Canvas, but the set up for these colleges may differ from what HCC’s setup will be.  https://www.youtube.com/watch?v=CG15x-iaw1U

Big Blue Button in Canvas:

https://community.canvaslms.com/community/answers/guides/overview/
https://support.canvas.fsu.edu/kb/article/1114-canvas-conferences-bigbluebutton-overview/
https://bigbluebutton.org/
https://bigbluebutton.org/teachers/ (quick video overview)

Kaltura Meeting Space (Live Room):

https://knowledge.kaltura.com/help/kaltura-video-app-for-canvas-user-guide

https://edutube.hccs.edu/media/Kaltura+Meeting+Rooms/1_hivuuwnn

(Brief “how-to” video developed by Professor Gosselin for HCC faculty)  

 

Adobe Creative Cloud

Adobe is offering extended free access for students to the Creative Cloud suite of products, including Adobe Acrobat, Illustrator, Photoshop, and more as a result of COVID-19. You may download and activate these products using your HCC student account.

  1. Open a web browser and navigate to: https://creativecloud.adobe.com. Enter your HCC student email address and click “Continue”.
    Student Access to Creative Cloud step 1

  2. You will be re-directed to HCC’s Login System. Enter your HCC id (username or email) and password and click “Go”.
    Student Access to Creative Cloud Step 2

  3. You will now be logged in and authorized for Adobe Creative Cloud. Click the Apps link on the top left of the screen to view all available software.
    Student Access to Creative Cloud Step 3

  4. To install a program, click the “Install” button and follow the prompts for your respective operating system. Once installed, the program will automatically be licensed for your temporary free account.
    Student Access to Creative Cloud Step 4

 

Adobe Creative Cloud Resources for Faculty & Students

Adobe Distance Learning - https://edex.adobe.com/distance-learning Learning options and resources to help faculty engage students who are needing to learn remotely.

Student tutorials - https://helpx.adobe.com/creative-cloud/student-tutorials.html Resources to help students learn how to use Creative Cloud apps.

Virtual Creative Jams - https://www.creativejam.in/openjams Students can register for free, and in groups of 3-4 learn how to use Creative Cloud apps in a contest while getting exposure to corporate sponsors such as Disney, IBM, Nickelodeon and others.  All students are encouraged to participate.

 

Apple Education Learning Series and Free Virtual Coaching

Virtual one-on-one coaching sessions with Apple Professional Learning specialists are available for free to help educators hone their approach to online student learning and workflows. Send an email to appleprofessionallearning@apple.com  to request a virtual coaching session. 

We have also created the Apple Education Learning Series. Presented by the Apple Education Leadership and Learning teams, each video is designed to help educators use the built-in features of their Apple products to enable remote learning for all students.

As a follow-up to the series, educators can also participate in virtual conferences led by Apple Professional Learning Specialists. Visit the virtual conferences schedule to find events. Virtual conferences are available in English only. Email AELS@apple.com for more information.

Support

You can chat online, ask questions, and get help from these Apple Education support communities:

Mac and iPad user feature support:

https://support.apple.com/explore/new-to-mac 

https://support.apple.com/ipad

AppleCare experts are available to help educators and leaders with dedicated support. Connect with Apple Education phone support at 1-800-800-2775, option 3.

Resources

  • We invite you to follow us on Twitter @AppleEDU  for chats with other teachers about remote learning, and join the Apple Teacher Learning Center  to stay up to date on using Apple products and services.
  • Join us to hear from Campus Reps to learn tips, tricks, and tools that will enhance your remote learning and teaching experience. Virtual Workshops hosted by US-Campus Reps
  • We’ve designed 30 Creative Activities for kids - or for the whole family.  We cant wait to see what you create!  30 Creative Activities for kids
  • Join Creative Pros from Apple Store locations all over the world for quick and fun projects Today at Apple *at home
  • Find best practices for how to clean your Apple products here

 

Additional Resources

Faculty Virtual Lounge

Professor Richard Gosselin has created a virtual faculty lounge in Kaltura Live Room.  The lounge hosts Canvas power users and online veterans as well as novice users.  Everyone is invited to meet in the lounge. The realtime meetings will occur every weekday at 9:00 a.m. and 12:00 p.m. If you are not already part of the lounge, click here to fill out a short survey.  Once you complete the survey, you will be sent an invitation to join the lounge.

 

Library Resources

HCC faculty and students, have access to a host of online, information resources through the HCC Libraries system.  Visit the HCC Library website for all your research needs: http://library.hccs.edu/home.  Special services provided by the library system include: specialized equipment for disabled students; group and personalized instruction in library use, including a self-instructional media program to orient students to the use of the HCCS libraries; a “term paper” workshop; and online bibliographic search services.

The library is expanded initiatives and adding some new ones that are designed to support you and your students, especially those who may be new to our online resources and services. Please keep an eye on the library’s website https://library.hccs.edu/home for news and updates.

The library is expanding their live, librarian-led webinars: https://library.hccs.edu/online_instruction/schedule

  • The 30-minute, quick-start webinars are designed to introduce students to high-demand library services.  The webinars will be offered at 9, 10, and 11 AM on April 2nd and 3rd and on April 6th through April 10th. If demand warrants, the library will add more sessions as well.

The library has also added a Faculty Consultation Request form: https://library.hccs.edu/LTI  to request a WebEx or phone meeting with an HCCS librarian.

The library is also offering new instructional screencasts on a variety of topics: https://library.hccs.edu/online_instruction/videos

 

Accessing U Drive

How to map a HCC network drive on a remote device (U: Drive) - Windows:
https://hccprod.service-now.com/sp?id=kb_article_view&sys_kb_id=7404776cdb6bc850730412303996191f
 

 

Articles

EduGeek Journal: An Emergency Guide (of sorts) to Getting This Week’s Class Online in About an Hour (or so), March 10, 2020

https://www.edugeekjournal.com/2020/03/10/an-emergency-guide-of-sorts-to-getting-this-weeks-class-online-in-about-an-hour-or-so/

 

NPR: 'Panic-gogy': Teaching Online Classes During The Coronavirus Pandemic, March 19, 2020

https://www.npr.org/2020/03/19/817885991/panic-gogy-teaching-online-classes-during-the-coronavirus-pandemic

 

National Deaf Center: Accessibility in the Rush to Online Instruction: 10 Tips for Educators

https://mailchi.mp/nationaldeafcenter/in-case-you-missed-it-10-tips-for-accessibility-and-online-classes?e=f32ec10456

 

Student Instructional Resources Webpage

We have compiled a series of resources on our Student Instructional Resources page:

https://www.hccs.edu/resources-for/current-students/communicable-diseases/resources-for-students/student-instructional-resources/

This page provides students with information and support regarding: Canvas, the HCC library, software resources, and ADA accommodations and support.  We will continue to evolve this page, so please encourage your students to visit often.

 

Instructional Support Call Center

The Instructional Support Call Center is here to help.  We provide support for faculty and students.  The student support team provides assistance with the following areas: general, technology, tutoring, ADA accommodations, and Canvas technical support.  The faculty support team provides assistance with the following areas: general, instructional design, technology, ADA accommodations, and Canvas technical support.