COMPLETE SOLUTIONS FIRST DAY™
Increase Student Access and Academic Success with Inclusive Access

WELCOME TO FIRST DAY™ DELIVERY
FOR YOUR COURSE
To enhance your learning experience and simplify access to the right materials for your class, your course materials have been integrated directly into your course.

ACCESSING COURSEWARE MATERIAL WITHIN YOUR COURSE
Access your courseware materials right within your course, using the publisher link.
For questions on where the material is located, contact your professor.

3 EASY STEPS TO ACCESS YOUR eBOOK
Log in to your course
Select the First Day (Inclusive Access) Course Materials Link
Begin accessing your materials

FIRST DAY™ TROUBLESHOOTING & CUSTOMER CARE
Please use the following steps if you are experiencing trouble getting into your course.

Troubleshooting:
Browser Compatibility
Course materials can be accessed on any browser that meets the System Requirements.
tinyurl.com/FD-SystemRequirements

Popup Blockers
Popup blockers must be turned off within your browser. tinyurl.com/FD-PopUpBlockers

Cache and Cookies
Delete cached files: tinyurl.com/FD-Cache
Enable cookies: tinyurl.com/FD-EnableCookies

Accessing your eBook (YUZU) Content:
Students that have previously obtained their eBook (only), but cannot access it through the LMS can access their eBook by logging in here: Accessing your eBook (YUZU) Content

Customer Care:
Students that are experiencing issues, can’t access their account or have questions can receive 24/7 Support via:
Web: customercare.bncollege.com
Toll Free: 1-844-9-EBOOKS (1-844-932-6657)
Email: bookstorecustomercare@bncollege.com