Retail Management Series

 

Retail Management

Degrees and Certificates

Learn more about the Degrees and Certificates offered by this program by visiting the HCC Catalog.

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Additional Information

Overview

This series is offered in partnership with the National Retail Foundation (NRF)® RISEUP™ pm training and credentialing program that provides foundational employability skills to help people land jobs and get promoted in retail and beyond.

The curriculum and exams are industry-recognized and were developed in collaboration with more than twenty retailers, including Walmart, Macy’s, The Home Depot, Burlington, BJs Wholesale Club and Nordstrom.

This 46-hour instructor facilitated series offers three industry recognized certifications; Retail Industry Fundamentals, Customer Service & Sales and the Business of Retail Operations & Profit.

 

Prerequisites

Students will need to have a High School Diploma or GED
 
  • BMGT 1078 – (Retail Industry Fundamentals) – None
    You will develop basic customer service skills and math skills to conduct sales transactions. You will build an understanding of the retail industry, its impact on the economy and the diverse jobs available.

    In addition, you will learn best practices for interviewing and exploring career paths.
  • MRKG 1000 – (Customer Service & Sales) – Prerequisite is Retail Industry Fundamentals
    You will master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs and closing sales.

    You will also learn best practices for building resumes and navigating job searches.

  • BMGT 1079 – (Business of Retail) – Prerequisite is Customer Service & Sales
    You will understand merchandising, marketing, store operations, loss prevention and workplace safety. You will master math concepts, including determining pricing strategies and calculating profit and discounts. And you will learn best practices for how to plan your career and get promoted.
  • BMGT 1078 – (Retail Industry Fundamentals) – None
  • MRKG 1000 – (Customer Service & Sales) – Prerequisite is Retail Industry Fundamentals
  • BMGT 1079 – (Business of Retail) – Prerequisite is Customer Service & Sales

 

Textbooks, Supplies, and Materials

  •  NRF® RISEUP™ online materials.
  • Students will need a laptop and internet access.

 

Resources

For more information or View current schedule

Kim McCullough

Business

1010 West Sam Houston Parkway N, Houston, TX 77043