Computer Support Specialist - Free Training

FREE 18-WEEK TRAINING program

Qualified students will receive a scholarship that covers tuition, printed & electronic books, access to hands-on & virtual labs, and certification vouchers for the CompTIA ITF+, A+, and Network+ certifications.

Students will also receive career placement assistance and work with career coaches on resume writing and interview skills.

Training is free for those that qualify.
NOTE: there are a limited number of seat available

Classes will be held Online and In-person
NOTE: the in-person lab portion is mandatory and will follow CDC guidelines.

Classes offered:

  • POFI 1004 - computer fundamentals – ITF+ certification
  • ITSC 2040 - A+ certification
  • CPMT 1049 - Network + Certification
  • (NOTE you must take all three classes)

 Requirements

  • Reside in a household in Harris County
  • Have a valid high school diploma or GED
  • Must take all three classes
  • Have a career interest in the IT field

In-person class locations

Saturday In-person class dates and times

  • Jan 30th – June 5th
  • 9 a.m. to 12 p.m. or 1 p.m. to 4 p.m.

The classes for the Computer Support Specialist Program are now closed for the Spring Semester.

Program Outcomes

Students will learn to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. They will also be able configure, manage, and troubleshoot modern networks. The training prepares students for help desk, technical support, PC repair, and other entry-level jobs. The training prepares and jump starts any students seeking a career in the IT field (potential jobs include help desk, technical support, and computer repair technician). Students will start with two weeks of basic IT fundamentals (ITF+), then move on into A+ curriculum for eight weeks (hardware and software), and finish with eight weeks of Networking Fundamentals (Network+). As a continuing path after this training, students can get deeper into Networking and seek Network Analyst / Data Center technician type of roles as well use their foundation in Security into a potential Security Analyst position (And go for the Security+ and CySA+ certifications). Students can also use the knowledge and training attained and add additional training to be a Server Administrator (And go for the Cloud+, Linux+, and Server+ certifications).

CompTIA is globally recognized organization that issues professional certifications for the information technology industry. The CompTIA A+ certification is a highly sought-after foundational certification for anyone that is looking to get into the IT field as an entry-level Technical Support Specialist / Computer Technician type of role. It is a feeder into other roles such as Network Analyst, Security Analyst, Systems Administrator, Server Administrator, and other roles such as Engineer/Architect.

In addition to technical skills, students will also attain the following Core Curriculum Objectives:

  • Critical Thinking: Students will demonstrate the ability to engage in inquiry and analysis, evaluation and synthesis of information, and creative thinking.
  • Communication Skills: Students will demonstrate effective development, interpretation and expression of ideas through written, oral, and visual communication.
  • Quantitative and Empirical Literacy: Students will demonstrate the ability to draw conclusions based on the systematic analysis of topics using observation, experiment, and/or numerical skills.
  • Social Responsibility: Students will demonstrate cultural self-awareness, intercultural competency, civil knowledge, and the ability to engage effectively in regional, national, and global communities.

 

Prospective Jobs

According to the U.S. Bureau of Labor Statistics, the median pay in 2019 for Computer Support Specialists was $54,760 (26.33/hr.) and the job outlook growth for 2019-2029 was 8%.

Students can jump-start their way to higher paying occupations including Network and Computer Systems Administrators ($83,510 median pay in 2019), Computer Systems Analysts ($90,920 median pay in 2019), Information Security Analysts ($99,730 median pay in 2019), and Computer Network Architects ($112,690 median pay in 2019).

 

List of dates and classes

Week 1 – January 30 POFI 1004 - computer fundamentals – ITF+ certification
Week 2 – Feb 6 POFI 1004 - computer fundamentals – ITF+ certification
Week 3 – Feb 13 ITSC 2040 - A+ certification
Week 4 – Feb 20  ITSC 2040 - A+ certification
Week 5 – Feb 27 ITSC 2040 - A+ certification
Week 6 – March 6 ITSC 2040 - A+ certification
Week 7 – March 13 ITSC 2040 - A+ certification
Spring Break – Monday March 15th – March 21st 2021
Week 8 – March 27 ITSC 2040 - A+ certification
Week 9 – April 3 ITSC 2040 - A+ certification
Week 10 – April 10 ITSC 2040 - A+ certification
Week 11 – April 17 CPMT 1049 - Network + Certification
Week 12 – April 24 CPMT 1049 - Network + Certification
Week 13 – May 1 CPMT 1049 - Network + Certification
Week 14 – May 8 CPMT 1049 - Network + Certification
Week 15 – May 15 CPMT 1049 - Network + Certification
Week 16 – May 22 CPMT 1049 - Network + Certification
Week 17 – May 29 CPMT 1049 - Network + Certification
Week 18 – June 5 CPMT 1049 - Network + Certification

 

 

Safety restriction (Please read)

Due to Covid-19 and following HCC’s safety guidelines, only 9 participants will be able to attend in-person classes for that given day. The other 9 students would still access instructions on-demand and perform labs (either locally on their computers or web-based) during that time. The two groups of 9 students would rotate the in-person lab days. HCC’s faculty and staff will ensure to follow the latest guidelines to ensure the safety of its students, faculty, and staff.