'Ask HCC' and 'Financial Aid TV' provide answers for students 24/7
In this day and age of 24-hour, instant communication, students want answers when they want them, regardless of the time or day. HCC’s Student Services is now offering 24/7 online self-service at Ask HCC for current and prospective students, community and staff. Ask HCC is a new way of finding answers to questions about HCC. The interactive online question and answer tool is designed to provide both students and staff with answers faster and easier while ensuring staff is more readily available for individual student support and face to face interactions.
Financial Aid TV at http://hccs.financialaidtv.com is Web-based self-service financial aid counseling and outreach that frees up valuable staff resources and answers common financial aid questions. Financial Aid TV consists of a video library of over 60 videos that cover topics such as financial literacy, financial aid and financial counseling. Financial Aid TV (FATV) is a natural extension of HCC’s financial aid services and is now available to current and prospective students on the Web 24/7.