Redesign Troubleshooting

If you're having trouble seeing the redesigned website at, you may need to clear your browser's cache. Doing so varies by browser, so below we've provided links with instructions for each of the major browsers.



Internet Explorer


If you're unable to access your browser settings, please contact the customer support desk for assistance at or 713-718-8800. For other issues with the website, please visit and fill out the feedback form.