User IDs for Student System
User ID format:
- Student Login ID: Wxxxxxxx (W plus 7 numbers, W is upper case) for students created before November 3rd 2008 and Wxxxxxxxxx (W plus 9 numbers/Emplid, W is upper case) for students created after November 3rd 2008.
- Instructor Login ID: Wxxxxxxx (W plus 7 numbers, W is upper case) for instructors created before November 3rd 2008 and Wxxxxxxxxx (W plus 9 numbers/Emplid, W is upper case) for instructors created after November 3rd 2008.
- Administrative Staff ID: firstname.lastname or same as HCC email ID (all lower case)
All user IDs and passwords are case sensitive. Password needs to contain at least a total of 8 characters, and has to include at least 1 number. (Example, jumbo123, 12345678, etc.)
| Help Desk Phone Number: |
713-718-8800 |
| Help Desk E-mail: |
customer.support@hccs.edu |
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| Help Desk Hours: |
Monday - Thursday 7:30AM - 8:00PM |
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Friday 7:30AM - 6:00PM |
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Closed Saturday, Sunday and Holidays. |