Information Technology

• Our Goals
• Our Mission
• Our Vision

Departments

• Administrative Services (AS)
• Applications Development (AD)
• Customer Support (CS)
• Project Administrator
• Systems Support (SS)

IT "Self Help" Computer Tips

• 10 Easy Tips from Tech Support to Clean Your Computer and Make It Run Better

IT Affiliations

• IT Affiliations

IT Committee Information

• IT Advisory and Steering Committee
• Technology Standards Committee

IT Employment Opportunities

• IT Employment Opportunties

IT Organizational Charts

• HCCS IT Organizational Chart

Procedures, Guidelines, & Resources

• HCC Guidelines for Security and Acceptable Use
  
  Houston Community College acquires, develops, maintains and secures all computers, information systems, servers and other electronic communications resources that are connected to HCC’s network. These technology resources are reserved for HCC-related purposes, including direct and indirect support of HCC's instruction, research, and service missions; of administrative functions; of student and campus life activities; and of the free exchange of ideas among members of the HCC community and between HCC and the wider local, national, and world communities.
• Software Standards
• Hardware Standards
• IT Alert Procedures for IT Staff
• Protect Your Identity and Your Computer
• Protect/Change Your Password(s)

Projects Status

• Completed IT Projects - Fiscal Year 06/07
• Completed IT Projects - Fiscal Year 07/08
• Completed IT Projects - Fiscal Year 08/09
• Completed IT Projects - Fiscal Year 2008/2009

Records Management

• Managing Records Storage
  
  College departments are responsible for the safe, secure storage of all records until their final disposition.
• Records Management
  
  Records Management provides the following information: conducts records appraisal surveys, develop records retention schedules, procedures and policies for maintaining records.
• Managing Records
  
  Effective records management consists of controlling records from their creation through to their final disposition. This movement from creation to final disposition is known as the records’ lifecycle and it consists of three stages: active, semi-active and inactive. Each stage has associated activities.
• Managing Records: Destruction
  
  Official College records should only be destroyed in accordance with an approved retention and disposition schedule or with the written permission of the Records Manager.
• Managing Records: Transferring Hard Copy Records to Records Management
  
  Transferring Hard Copy Records to Records Management. Instructions for preparing paper records for transfer.
• Retention
• Forms
  
  Forms and PDF files you can obtain associated with Managing Records.
• Managing Records Glossary
  
  Terms associated with managing records.
• Imaging/Scanning Procedures
• Digital Imaging Security Request Form

News

• A Runner's Dream: Jeffery Cook
  
  Always teased as a child for being too slow, on April 20, 2009, Jeffery Cook, Senior Vignette Systems Administrator, competed in the 113th Boston Marathon. Hampered by a hip injury, after 4 hours and 38 minutes, Jeff crossed the finish line.
• Applications Development (AD) Recognition Celebration - Making a Difference
  
  The Applications Development Department recognizes team members who have greatly assisted the IT Department in Making a Difference at HCC.
• Belinda Allision, PMP
  
  PMP certification has become the project management profession's most globally recognized and respected certification credential.
• Computer Replacement 2008
  
  The saying "out with the old, in with the new" not only applies to the New Year, but also to IT's replacement of computer equipment.
• PS Finance Requisition Approval Workflow Implementation
  
  The Applications Development team has eliminated an archaic process in support of HCC’s vision to become the most relevant community college in the country.
• PeopleSoft Time and Labor v8.8: Saving Time and Money
  
  With the implementation of PeopleSoft Time and Labor v8.8, HCC supports the goal to be the most relevant community college in the country.
• The Role of Applications Support
  
  The Applications Support team meets HCC's goal of relevant by assisting end-users with reported problems and requests, providing assistance for all Applications Development modules and third party systems.
• VoIP - Will It Replace the Traditional Landline?
  
  A survey conducted by the Association for Communications Technology Professionals in Higher Education, known as ACUTA, revealed that Voice over Internet Protocol (VoIP) deployment in colleges and universities in North America is limited due to concerns such as staffing, quality of service, emergency 911, and the complexity of implementation; however, despite those concerns, a major deployment wave is underway. HCC is among those who are riding the wave of VoIP deployment.