Contact Us - Student Financial Services

Physical

3100 Main St.
Houston, TX  77002

Mailing

3100 Main St.
Houston, TX  77002

Phone: 713-718-5077

System Building 11th Floor

Additional Contacts

Name Title E-mail Address Responsible for Following Inquiries
Nandy Baldonado Director nandy.baldonado@hccs.edu  
Aaron Pang Sr. Accountant aaron.pang@hccs.edu Refunds 

Oanh.Nguyen

Accountant II

oanh.nguyen@hccs.edu
Waivers & Payment Plans 
William "Bill" Thomson Collection Coordinator
william.thomson@hccs.edu
Delinquent Accounts & Collection Letters 

Maria "Kay" Alarcon
Accounting Specialist
maria.alarcon@hccs.edu
Delinquent Accounts & Collection Letters 
Delphine "Dee" Campbell Accounting Specialist
delphine.campbell@hccs.edu
3rd Party/B-Code Billing Issues

Polly Cooper
Accounting Specialist
polly.cooper@hccs.edu

Refunds 

Paula Herbert
Accounting Specialist
paula.herbert@hccs.edu
3rd Party/B-Code Billing Issues

Celia Jefferson
Accounting Specialist
celia.jefferson@hccs.edu

Refunds 

Mary Robinson
Accounting Specialist
mary.robinson@hccs.edu
3rd Party/B-Code Billing Issues

Hours Of Operation

Monday - Friday 8:00 AM - 5:00 PM

Function

The Office of Student Financial Services (Bursar) shares in overall mission and goals of the Houston Community College System.  The role of the Student Financial Services Office (Bursar) is to work with the other areas of the College to provide the kind of supportive services needed by students as they prepare for their future.

 

The Student Financial Services Department (Bursar) sees to it that the institution is complying properly with statutes and regulations governing tuition and fees, waivers and exemptions, and that the policies set forth by the Board of Trustees as far as student accounts are concerned, are carried out and/or set up properly in the system.

 

Furthermore, the Student Financial Services Office (Bursar) maintains the integrity of the Student Administration system as it relates to student financial records interfaced with Financial Accounting system.

 

The Office of Student Financial Services (Bursar) is specifically responsible for the following:

  • Student Refund Issuance
  • Waivers and Exemptions
  • Installment Payment Plans
  • Third Party Billing
  • Collections of Student Account Receivables
  • 1098-T