Refund Information

HCC Eagle card for refunds / HCC-BankMobile Contract Information

Since Fall 2009, HCC has engaged the services of Higher One in managing student refunds. In June 16, 2016, it was transitioned to BankMobile Disbursement. Students are given Refund Selection Kit to register their refund option - either Direct Deposit to an existing bank account or they may chose to open BankMobile account.

https://hcceaglecard.vibeaaccount.com/

To view HCC's Contract with BankMobile, a Division of Customer Bank, visit

https://www.vibeaccount.com/swc/doc/landing/31g6fyzwtdodp0i6qkcb

Credit Balance

Credits resulting from dropped/cancelled classes which were originally paid by credit card will be refunded to the same credit card after the official date of record or earlier upon student request. Those resulting from cash, checks, and money order paid to the cashiers will be reimbursed through the HCC Eagle Card.

Credit resulting from Financial Aid awards or scholarships shall be refunded through HCC Eagle Card. It is generally processed within 14 days after the aid has been released to the student account. 

Amount of refunds for withdrawals are determined in accordance with the Drop and Withdrawal Refund Schedule based on total semester fees. If the student has established a payment plan, any remaining installment payments due are deducted from the refund amount. Any reduction in the balance due to a withdrawal will be adjusted on the remaining installments.

Course withdrawal does not release the student from the obligation to pay any balance owed to the College. One hundred percent (100%) refund of ALL tuition and fees will be made ONLY when a class does not make or a college error is involved.

Drop and Withdrawal Refunds Schedule:
100% Refund Dates on Drops/Withdrawals are listed on the catalog schedule.*

Class Length Last Day for
70% Refund*
Last Day for 
25% Refund*
2 or less wks. 2nd day n/a
3 wks. 3rd day 4th day
4 wks. 4th day 5th day
5 wks. 5th day 6th day
6 wks. 5th day 7th day
7 wks. 7th day 9th day
8 wks. 8th day 10th day
9 wks. 9th day 11th day
10 wks. 9th day 12th day
11 wks. 10th day 14th day
12 wks. 12th day 15th day
13 wks. 13th day 16th day
14 wks. 13th day 17th day
15 wks. 14th day 19th day
16 wks. or more 15th day 20th day

 
*A $15.00 Change of Schedule Fee is deducted after computing the percentage refund.

All non-refundable fees (see catalog) will be deducted before the percentage for refund is applied.

Cost/Refund Information

Non-refundable fees

HCC will not refund the following fees for any reason other than that the class fails to make.

Drop/Add Fee

Returned Check Fee

Stop Payment Fee

Payment Plan Enrollment Fee

Payment Plan Late Fee

International Application Fee

(one-time charge for F, M, or J Visas only)

 International Orientation Fee

Deferment/Reproduction Fee

Diploma or Certificate

Back-dated Diploma

Transcript Fee

Transcript Fee for Overnight Express or Fax

Fee for Advanced Standing Examination for College Credit (per course)

Fee for Advanced Standing Credit (per evaluation)

$15

$25

$25

$30

$10

$75


$50

$50

$10

$15

$5*

$15

$25

$25


A student is not registered for any course until the full amount is paid or an installment contract is executed.
For students enrolling in a Health Sciences program, see the Health Sciences section.

* An additional service provider fee is required if transcript is requested by phone or web.

Frequently Asked Questions

What is HCC Eagle Card?

HCC Eagle Card is the expedient means to receive student refunds from Houston Community College (HCC)

For more information, visit https://hcceaglecard.vibeaccount.com/

BankMobile ATM locations

To find ATM locations, visit http://www.allpointnetwork.com/locator.aspx