How to Restore Messages

Microsoft Outlook Web App has a built-in option to recover deleted e-mail, even after the Deleted Items Folder has been emptied.

Go to, and enter your HCCS User ID and password to log into Outlook Web App.

Outlook Web App Login

Click Deleted Items and select Recover Deleted Items.

recover deleted email

The Recover Deleted Items window will open.

recover deleted emails

To recover multiple‌ items at once, press the Ctrl while selecting the items, then click Recover Selected Items.

recover deleted emails