Welcome to the Career Planning and Resources website. As an HCC Student or Alumnus, you will be able to connect to a myriad of career resources and opportunities that will assist you in transitioning to the next level of accomplishments. The CPR Staff seeks to empower and encourage you to reach your fullest potential and career aspirations.
As you advance in the workforce or in productive careers, we want you to know that our support will keep you moving in an upward motion. As an HCC Student or Alumnus, you will connect to a newly developed Virtual Career Center (VCC), where marketing your academic achievements, workforce training, and career aspirations are just a click away.
Career Planning and Resources (CPR) included “Business Etiquette” in the Virtual Career Center (VCC) as a tool that students can use to compete in the global market. Careers are no longer confined to the United States. As the world shrinks and world markets increases, students need to be aware of business etiquette as it relates to this country and many societies abroad.
What is etiquette? Etiquette is a noun which characterizes a person having good manners; knows protocol; is aware of customs, codes of conduct and the like. Etiquette is a code of behavior that delineates expectations for social behavior according to contemporary conventional norms within a society, social class, or group.
Like "culture," etiquette is a word that has gradually grown plural, especially in a multi-ethnic society with many clashing expectations. Thus, it is now possible to refer to "an etiquette" or "a culture", realizing that these may not be universal.
Rules of Etiquette
Rules of etiquette encompass most aspects of social interaction in any society, though the term itself is not commonly used. A rule of etiquette may reflect an underlying ethical code, or it may reflect a person's fashion or status. Rules of etiquette are usually unwritten, but aspects of etiquette have been codified from time to time.
"Etiquette tells one which fork to use. Manners tell one how to behave or conduct themselves in relationship or response to others.
Western Business Etiquette
The etiquette of business is the set of written and unwritten rules of conduct that make social interactions run more smoothly. Office etiquette in particular applies to coworker interaction, excluding interactions with external contacts such as customers and suppliers. When conducting group meetings in the United States, the assembly might follow Robert's Rules of Order, if there are no other company policies to control a meeting.
Both office and business etiquette overlap considerably with basic tenets of netiquette, the social conventions for using computer networks. These rules are often echoed throughout an industry or economy. For instance, 49% of employers surveyed in 2005 by the American National Association of Colleges and Employers found that non-traditional attire would be a "strong influence"on their opinion of a potential job candidate.
Adjusting to foreign etiquettes can create culture shock. Therefore, the links below will connect you to Geert Hofstede Cultural Analysis and information defining American and International Business Etiquette . In addition, the Gradeview link will allow you to text your business etiquette and provide
additional resources on business etiquette.
Career and Personality Assessments
Please contact your Career Planning and Placement Office to gain a passkey access to Kuder's Career Assessment.
Link to TypeFocus
Instruction for TypeFocus - How to Log In
TypeFocus Career Interest Inventory online by using the following access information:
1. Start at http://careers.typefocus.com and click on the "New Users - Click to Register" link.
2. Enter Site Password, which is HCCS77
3. Make up your own username, password, and hint - be sure to complete all fields.
4. Scroll to the bottom of that page and click Submit.
5. Record the Login Username, Login Password, and Hint information as you will need it later.
6. This is your Entry Page - fill in your Site Password, Login Username, and Login Password and the click
on the Login button.
Dress for Success
What you wear makes a difference. Find out more here.
Interview Coaching & Questions
The job interview is one of the most important parts of your job search. It is your opportunity to sell your strengths and present yourself as a candidate who is uniquely qualified. With preparation and practice you can learn the skills necessary to interview effectively.
Learn more about preparing for interviews here.
What is an effective Leader:
Being an effective leader requires you to develop and apply certain attributes. It does not always mean that you should move heaven and earth; or do everything yourself. A leader’s role varies and can be effective in small, yet powerful ways. An effective leader should create positive synergy among those under his/her authority. This role must never be overpowering, but empowering.
An Effective Leader Acts As:
- Clarifier - one who listens, summarizes, and makes expectations clearer.
- Coach - encouraging others to identify strengths and develop their skills. Promotes professional and business ethics.
- Facilitator – helping the group set goals, make decisions, choose directions, evaluate progress and initiate forward thinking.
- Delegator – giving each group member the opportunity to apply their talents and interests to achieving the group’s goals.
- Initiator – starting movement toward reaching goals.
- Manager – coordinating the project while monitoring progress of others.
- Mediator – assists with resolving differences and conflicts.
- Networker – connecting people with people to share ideas, move projects to completion and encourage staff’s professional development.
- Problem Solver – provides solutions, suggest changes and create ways to get things done.
- Visionary – develops creative solutions, new directions, and increase possibilities to promote success.
Boss or Leader?
|The Boss drives his or her people.||The leader coaches them|
|The boss depends on authority||The leader on good will|
|The boss inspires fear.||The leader inspires enthusiasm.|
|The boss says, "Get here on time."||The leader gets in ahead of time.|
|The boss says, "I."||the leader says, "We."|
|The boss fixes blame for breakdown.||The leader fixes the breakdown.|
|The boss knows how it is done.||The leader shows how to do it.|
|The boss says, "Go."||
The leader says, "Let's go."
|The boss uses people.||The leader develops them.|
|The boss sees today.||The leader also looks at tomorrow.|
|The boss commands.||The leader asks.|
|The boss never has enough time.||The leader makes time for things that count.|
|The boss is concerned with things.||The leader is concerned with people.|
|The boss lets people know where he or she stands.||The leader lets people know where to stand.|
|The boss works hard to produce.||The leader works hard to help people produce.|
|The boss takes credit.||The leader gives it.|
Beyond the Business Card
Networking in the 21st Century
By Cheryl Ferguson
Networking is more than just a buzzword. It's probably the best opportunity you will ever have to make connections, build relationships and help yourself and others in the networking group succeed. Networking with like-minded individuals is also a great way to explore new career options, learn more about a specific industry, gather insights from peers on critical business issues and grow professionally.
Networking With a Goal in Mind
Think about what you want to accomplish by joining a particular networking group. Are you looking for a job, trying to develop new business or do you want to expand your network of contacts and become known as the go-to person in the industry? You can choose to be either an active or passive member of the group, but will get the most out of the experience by regularly attending and participating in the activities.
Once you decide on the networking group that matches your goals, you can immediately increase your visibility by volunteering to participate on a committee.
Access and Exposure
According to Executive Career Consultant Kathleen Jennings, of The Jennings Company, "It's not who you know, it's who knows you." Joining a professional networking group is an opportunity for you to gain access and exposure to people you might not otherwise meet: a company executive in an industry that you've always wanted to learn more about, a keynote speaker who's an expert in your field, and yes, even someone who may be in a position to offer you a job, or who can connect you to the hiring manager at a company where you've always wanted to work.
You can find out when and where networking groups meet by scanning the business- events section of your local newspaper or business weekly. Visit the website of the networking group before going to the first event to learn more about their members, mission and focus. Armed with this information, you can go to the next breakfast, lunch, or after-hours function prepared with questions for the members and guests you introduce yourself to at the meeting.
Stay Connected Between Meetings
The internet is a great tool to use to stay visible and connected to your networking group between meetings. You can:
- Search on Yahoo! for the name of the person you're planning on meeting for that informational interview.
- Forward a link to an article of interest to the new member you met at the last function.
- Send an email with contact information for a referral.
- Post a reply to a request on the group's message board.
There's a fine line between being seen as a resource and being seen as a spam artist; don't send excessive or inappropriate email. Make sure that your contacts between meetings are relevant and pertinent to the business at hand.
An easy way to relax at a networking function is to take the focus off yourself by first listening to the other person. This technique also helps you gain insight as to how that contact can help you, making the connection that much stronger. It's not about collecting the most business cards; it's about collecting the right ones.
Thank-you notes and quick follow-up to requests for information are little courtesies that mean a lot. Your professionalism will be noted, your calls returned and your referral business will blossom. It also signals to the parties involved that you are committed to success -- yours and theirs.
If you take advantage of all that networking has to offer, and if you have joined the right networking group, you'll find that suddenly, you seem much more visible. People will seek you out and recognize you as a valuable resource.
If you're networking correctly, you'll find you have more visibility, greater knowledge, and a wider circle of reliable contacts; and that you can leverage those assets to further your career.
Click here to see resume writing tips and example resumes.
About The Virtual Career Center (VCC):
For HCC Students:
An ongoing project implemented by HCC’s Career Planning and Resources Division in collaboration with HCC’s Web and Information Technology experts. The VCC hosts a wide range of information, which connects you to various student opportunities. These unique opportunities will strengthen your ability to compete in a global marketplace.T
he Virtual Career Center (VCC) offers a multitude of services, which includes: registering for various workshops, keeping schedules of upcoming events, interviews, mentor discussions, and much more. The VCC is an ever-changing site. Therefore, we cordially invite you to register and/or log in to a revitalized area of growing potential
For HCC Faculty/Staff:
HCC Faculty and Staff can now access the Virtual Career Center (VCC) for their particular HCC College.
To HCC Employer Partners
You may enter the Virtual Career Center (VCC) to register and/or log in to perform any of the following: post jobs, schedule interviews, and receive career event updates. Additionally, we are delighted to have you participate in our career fairs, on-campus recruiting events, and/or workshops.